What is LeadSquared?
LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. Reduced lead leakage, automated marketing and sales processes, complete sales tracking, and a CRM platform that guides sales teams about their actions – are some of the benefits that people have realized after using the platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
1
Since last award
87 Plan to Renew
4
Since last award
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LeadSquared?
Pros
- Respectful
- Fair
- Acts with Integrity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Distribution
Analytics and Reporting
Lead and Contact Categorization
Lead Scoring
Prospect Tracking
Lead Generation
Interaction Planning
Data Ingestion and Interoperability
Mobile
Omni-Channel Communication Tracking
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LeadSquared Reviews
Digant R.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Easy and simple tool for lead tracking
Likeliness to Recommend
What differentiates LeadSquared from other similar products?
The mobile application
What is your favorite aspect of this product?
Easy to use for sales folks
What do you dislike most about this product?
Duplicate data isn’t captured
What recommendations would you give to someone considering this product?
Use it for early growth startups
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Cons
- Less Transparent
Arpit D.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Lacks competency and innovation
Likeliness to Recommend
What differentiates LeadSquared from other similar products?
It is good for sales process to log sales activity and marketing activities in sync. It does not differentiate much as it lacks a lot of features.
What is your favorite aspect of this product?
There is no favorite aspect of this product, as it has a lot of loopholes and needs to be corrected.
What do you dislike most about this product?
It is a slow platform that throws errors frequently and has a lot of limitations with respect to functionalities.
What recommendations would you give to someone considering this product?
There are a lot of other options in market that outperform this poor CRM. It is only good in terms of pricing and can be considered for first time users.
Pros
- Respectful
- Efficient Service
- Inspires Innovation
- Generous Negotitation
Cons
- Slower Product Innovation
- Less Effective Service
- Vendor's Interest First
Ashish S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Sep 2022
Best CRM for Sales & marketing
Likeliness to Recommend
What differentiates LeadSquared from other similar products?
Easy flow to monitor sales funnel and leads progress. Secure reports.
What is your favorite aspect of this product?
End to End leads tracking with scores and notifications.
What do you dislike most about this product?
Synchronization between mobile and Web is somewhat slow. UI/UX of mobile application must be improved.
What recommendations would you give to someone considering this product?
Recommended as its integration with another software is easy, also product support is very good
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity