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What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
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Get AssistanceLaserfiche ECM Ratings
Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Collaboration
Access Permissions Management
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Laserfiche ECM Reviews
Tina P.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great product, easy to manage
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
This has been the only ECM I have experience with
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
web client isn't as user friendly as windows client. No apple client
What recommendations would you give to someone considering this product?
Use it to it's full capacity but it will take time. The product can do a lot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2024
Enabled us to automate and improve business proces
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Julian S.
- Role: Public Sector
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2024
Fantastic All-in-one document solution!
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Laserfiche ECM stands out from other similar products primarily due to its stellar reputation in the industry and its extensive range of solutions tailored to diverse organizational needs. Paramount USD chose Laserfiche because of its proven track record for reliability and innovation, offering a comprehensive suite of features that streamline document management, workflow automation, and records retention.
What is your favorite aspect of this product?
My favorite aspect of Laserfiche is its seamless usability combined with its incredible customization options. It provides an intuitive experience for immediate use while also offering extensive customization capabilities, allowing us to tailor solutions precisely to our needs.
What do you dislike most about this product?
What I find amusingly challenging about Laserfiche is that its most jaw-dropping features often require a bit of technical wizardry to unleash their full potential. So, if anything, my only 'dislike' is that I occasionally have to do dive into some additional training and research in areas that are not necessarily my strong areas.
What recommendations would you give to someone considering this product?
My top recommendation for anyone considering Laserfiche is to ensure that key stakeholders, especially those in IT, are fully invested in the implementation process. Having enthusiastic support and involvement from all levels of the organization ensures a smoother transition and maximizes the benefits of this powerful ECM solution. Additionally, take advantage of the training and resources provided by Laserfiche to empower your team with the knowledge needed to make the most out of the platform's capabilities. With proper buy-in and support, Laserfiche can truly revolutionize your organization's document management and workflow processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
