Laserfiche ECM Logo Award Winner Product Badge
Laserfiche ECM Logo Award Winner Product Badge
Laserfiche

Laserfiche ECM

8.8 /10
Category
Laserfiche ECM
8.8 /10

What is Laserfiche ECM?

Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.

Company Details


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Awards & Recognition

Laserfiche ECM won the following awards in the Enterprise Content Management - Enterprise category

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Laserfiche ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Laserfiche ECM.

94 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Laserfiche ECM?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Transparent

Feature Ratings

Average 88

ECM Document Management

92

Workflow Process Automation

92

Metadata Management

91

Search

90

Capture Channels

90

File Approvals Esignatures

87

Ediscovery Audit Trail

87

Mobile

85

Access Permissions Management

85

Collaboration

85

File Conversion

83

Vendor Capability Ratings

Average 88

Quality of Features

92

Usability and Intuitiveness

92

Ease of Customization

90

Breadth of Features

90

Ease of Implementation

89

Availability and Quality of Training

88

Business Value Created

88

Ease of Data Integration

88

Vendor Support

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Laserfiche ECM Reviews

Michael O.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Laserfiche is saving our users time

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

I have never used similar products

What is your favorite aspect of this product?

The ability to customize

What do you dislike most about this product?

Could use better technical customization options

What recommendations would you give to someone considering this product?

Good for many different aspects of transitioning to electronic processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Suite of Integrated Components!

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

The company’s responsiveness to user requests for features.

What is your favorite aspect of this product?

Laserfiche Forms

What do you dislike most about this product?

It does not yet have a fully integrated e-signature component.

What recommendations would you give to someone considering this product?

Talk to organizations similar to yours that are already using it to find out how they’re using it and how they’re customizing it to meet their needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Haylee G.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easily Organize and Streamline Documents

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

Laserfiche sets itself apart with its comprehensive feature suite, including powerful workflow automation capabilities. Unlike competitors, it offers a highly customizable platform adaptable to diverse organizational needs. Robust security measures safeguard sensitive data effectively, while its user-friendly interface ensures accessibility for users of all levels. Laserfiche's commitment to ongoing innovation keeps it at the forefront of ECM solutions, making it an ideal choice for organizations seeking efficiency, security, and flexibility in document management.

What is your favorite aspect of this product?

Laserfiche's robust workflow capabilities to be particularly appealing. These features enable me to automate repetitive tasks, streamline business processes, and improve overall efficiency within my organization.

What do you dislike most about this product?

Theres not much to dislike about Laserfiche!

What recommendations would you give to someone considering this product?

I would suggest beginning with a gradual implementation, focusing on 1-2 departments initially. Identifying champions within these departments to spearhead the project can help smooth the transition, as resistance to change is natural and requires time to overcome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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