What is Kixie?
Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
94 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kixie?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Power/Progressive Dialer
Predictive Dialer
Analytics and Reporting
Call Management
Campaign Control Management
CRM Integration
Omnichannel Integration
Contact List Management
Interactive Voice Response (IVR) and Call Flow Designer
Preview Dialer
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Availability and Quality of Training
Kixie Reviews
Daniel H.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
A great resource for our international remote team
Likeliness to Recommend
What differentiates Kixie from other similar products?
It was highly effective for our international remote team
What is your favorite aspect of this product?
The cost and overall value
What do you dislike most about this product?
At times it seemed there was a lag or connection issues
What recommendations would you give to someone considering this product?
It is worth the time and effort to learn the system
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
MARIA P.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Its very easy to use, sometimes I have tech issues
Likeliness to Recommend
What differentiates Kixie from other similar products?
It integrates very well with CRMs
What is your favorite aspect of this product?
click to call
What do you dislike most about this product?
tech issues
What recommendations would you give to someone considering this product?
its very easy too use
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Javier M.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2023
Superb product
Likeliness to Recommend
What differentiates Kixie from other similar products?
Ease of use and functionalities
What is your favorite aspect of this product?
Ease of integration
What do you dislike most about this product?
sometimes it freezes
What recommendations would you give to someone considering this product?
Freezing issue
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features