What is Kixie?
Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
94 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kixie?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Power/Progressive Dialer
Predictive Dialer
Analytics and Reporting
Call Management
Campaign Control Management
CRM Integration
Omnichannel Integration
Contact List Management
Interactive Voice Response (IVR) and Call Flow Designer
Preview Dialer
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Availability and Quality of Training
Kixie Reviews
Tavish H.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2023
Easy to use and saves me a TON of time making call
Likeliness to Recommend
What differentiates Kixie from other similar products?
I don't really know, I haven't used any other products.
What is your favorite aspect of this product?
My favorite aspect about Kixie is how much time it saves me by integrating with my CRM and allowing me to call directly from it.
What do you dislike most about this product?
There isn't really anything I dislike about Kixie.
What recommendations would you give to someone considering this product?
Use it, use it, use it! If you get this product, just use it! it will save you a lot of time on the back end.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hâdi K.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
UI is so simple and ez. but bugs kill my mood.
Likeliness to Recommend
What differentiates Kixie from other similar products?
I don't know any other similar prodcut. Kixie is my first dialer.
What is your favorite aspect of this product?
Quick dial/text buttons are such time saver and it is quite hard to send a wrong msg to a wrong person with the new UI
What do you dislike most about this product?
Bugs take so much time until they get fixed and auto name filler doesn't work every time.
What recommendations would you give to someone considering this product?
It is the ultimate tool to establish a voice to voice conversation with any customer across the world which is quite useful and precious.
Pros
- Respectful
- Caring
- Saves Time
- Reliable
Cons
- Security Frustrates
Gustavo S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2023
Kixie is a great tool! Easy to use and to install.
Likeliness to Recommend
What differentiates Kixie from other similar products?
Good support, easy to use, easy to install, and Kixie works well..
What is your favorite aspect of this product?
Easy to use.
What do you dislike most about this product?
SMS feature. Sometimes it is difficult to see what is new and old.
What recommendations would you give to someone considering this product?
Understand the product first to know all features and capabilities. It is easy to learn, but have many features that are really relevant.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Caring