What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Regulatory Compliance
User and Enrollment Management
Self Service Portal
Contributions and Payment Tracking
Claims Management
Payroll Integration
Provider Management
Benefits Administration
Archiving and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Justworks Reviews
Jenna L.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Fantastic Product and easy to use!
Likeliness to Recommend
What differentiates Justworks from other similar products?
One of the major advantages of working with Justworks is the access to its intuitive online platform. The company is a tech-first business, and it shows in its cloud-based solution. Your employees can access the platform from any desktop, laptop or mobile device.
What is your favorite aspect of this product?
It truly helps streamline operations and can be personalized to ensure you have a bespoke and seamless experience.
What do you dislike most about this product?
I wish the software was more aesthetically pleasing to the eye.
What recommendations would you give to someone considering this product?
Choose Justworks! It is cost-effective and you don't have to sacrifice quality to take advantage of the price.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2022
Justworks is a helpful tool for a small business
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Less Effective Service
- Vendor Friendly Policies
Erin C.
- Role: Human Resources
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Mar 2022
User friendly but could use more advanced features
Likeliness to Recommend
What differentiates Justworks from other similar products?
Easier onboarding process than other PEOs, competitive pricing
What is your favorite aspect of this product?
New hires enter their own info online for onboarding. Much easier to hire remotely.
What do you dislike most about this product?
Payroll functions are rather basic; not many customizable features.
What recommendations would you give to someone considering this product?
If your payroll process is fairly straightforward, then this is a great product for ease of use at a great price.
Pros
- Respectful
- Generous Negotitation
- Friendly Negotiation
- Reliable
Cons
- Less Effective Service