Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Jira
8.8 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Application Lifecycle & Release Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Agile Work Management

85

Workflow Management

84

Bug Tracking & Issue Mgmt

84

Analytics and Reporting

81

Resource Planning

81

Traceability

81

ALM Integration

81

Automation

80

Artifact Management

80

Managed Artifact Repository

79

Visual Analysis Design

79

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Quality of Features

83

Breadth of Features

82

Ease of Data Integration

81

Ease of Customization

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

Ahmed A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Optimal Project Management with Jira.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira stands out from other similar products with its comprehensive suite of project management tools that helps teams plan, prioritize, track work and assign tasks to team members, monitor progress, and provide visibility into project progress, Jira's features include bug and issue tracking, agile project management, time tracking, custom workflow, collaboration tools...etc, Jira's agile project management features enable users to customize workflows to fit specific needs, Jira also offers a wide range of integrations with third-party apps and services, which allows to automate processes.

What is your favorite aspect of this product?

Jira agile project management features allow us to customize our workflows to fit our specific needs, Also integrations with third-party apps and services helps us to automate processes and integrate our data.

What do you dislike most about this product?

We'd like to see deeper integration with third-party apps and services, as well as more customization options.

What recommendations would you give to someone considering this product?

Jira is an excellent choice for teams looking for a tool that helps them plan, prioritize, track work, assign tasks to team members, monitor progress, and provide visibility into project progress, Jira's agile project management features allow to customize workflows to fit specific needs, and its wide range of integrations with third-party apps and services help to automate processes and integrate data, With Jira, teams can manage projects more efficiently, increase visibility, progress and collaborate more effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ram B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Complete management software

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The fact that it incorporates anything and everything. Its for all teams using Agile or Kanban.

What is your favorite aspect of this product?

I can track my project and create roadmaps very easily

What do you dislike most about this product?

Its slow and this could be because my organization uses a VPN for connections to Jira. But only Jira is slow so Im inclined to believe its a software issue with large large financial data.

What recommendations would you give to someone considering this product?

If you want a management software and want to have all teams follow it, do not hesitate to buy this product.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

shubham s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Satisfied with JIRA product.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

In addition, we looked into Azure DevOps Service, and the main distinction between Jira Software and Azure DevOps Service is that Jira is much simpler to use, but Azure DevOps requires a lot more study to change Azure boards or move things around. Jira makes it incredibly easy to make changes; you don't always need to hit Save and Close.

What is your favorite aspect of this product?

Our engineering department, which consists of software engineers, Dev Ops, IT, and DBAs, uses Jira Software primarily. Our primary software tool for the Agile software development process is Jira Software. It is used to track projects from the time an idea is written until it is put in production.

What do you dislike most about this product?

For those without technical knowledge, creating bespoke reports could be challenging.

What recommendations would you give to someone considering this product?

Jira is a fantastic tool for keeping track of the entire chronology of your project. The Big Picture feature is fantastic for getting a rapid overview of everything that is currently being worked on, what has been finished, and what is upcoming. Another excellent ability is the ability to divide your organization into various backlogs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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