What is Jiminny?
Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jiminny?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Role-Based Access
Application Integration
Manager Annotation and Feedback
Call Analytics
Conversation Coaching
Call Recording
Artificial Intelligence Engine
Mobile Support
Dashboards and Reporting
Pipeline Visibility
Audio Transcription
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Business Value Created
Playback
Automated call scoring
On Demand
Team Insights
Mobile
Dashboard
Jiminny Product Video: Maximize Your Team's Revenue
Automated Call Scoring for Sales Teams with Jiminny
Jiminny x AllVoices Customer Success Story
Jiminny x Connectd Customer Success Story: 11% ARR increase MOM
Jiminny Reviews
Joaquin H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
Increase productivity and workflow.
Likeliness to Recommend
What differentiates Jiminny from other similar products?
It gives us features to manage sales and increase contributions with our team and conduct effective conversations with customers to earn good revenue.
What is your favorite aspect of this product?
It provides us with the necessary functions to carry out calls in an automated style with potential clients. Through this platform we keep track of profit and productivity metrics. make real-time call recordings. integrates with other work software.
What do you dislike most about this product?
We have not had any inconvenience, it is ideal for saving and recording calls that are important to our business, it is an essential solution for the performance of our work team.
What recommendations would you give to someone considering this product?
I would recommend this tool for managing collaborations, sales, marketing and calls.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Fabienne B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Execution and analysis of VoIP calls
Likeliness to Recommend
What differentiates Jiminny from other similar products?
Jiminny is a potent VoIP calling tool; it is loaded with features that have helped us to diversify our work, make communication with third parties more convenient, and has put at our fingertips a more effective way to start taking advantage of calls. Its function to record calls has helped us to extract customer data for our CRM, training of users that are being integrated into our support team, and provide feedback to try to improve the attention we give to customers. Functionally, it has been good; it has operated smoothly.
What is your favorite aspect of this product?
Jiminny is used in my organization as a tool for communication, customer support, training, and feedback through calls. It is incredible how easy it is to initiate a meeting with third parties via VoIP calls and how much we can take advantage of its features and its integration with our CRM to extract data from the calls. It is an invaluable resource in our organization, especially in our sales, marketing, and customer success departments.
What do you dislike most about this product?
One drawback I have noticed with this software is your customer service team; moreover, integrating this program to some third-party applications such as Zoom is a bit complex.
What recommendations would you give to someone considering this product?
t's amazing how Jiminny can simplify everything for technical support, sales, and customer success teams by allowing them to run and leverage VoIP calls. The platform is easy to set up and use; it takes very little time to adapt and start taking advantage of its goodness.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Siddhant S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2022
Overall a good product. Definitely worth trying!
Likeliness to Recommend
What differentiates Jiminny from other similar products?
This is user friendly, easier to understand.
What is your favorite aspect of this product?
Artificial Intelligence is the best feature
What do you dislike most about this product?
Nothing really to dislike, overall a good product
What recommendations would you give to someone considering this product?
No recommendations as of now
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity