What is Jiminny?
Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jiminny?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Role-Based Access
Application Integration
Manager Annotation and Feedback
Call Analytics
Conversation Coaching
Call Recording
Artificial Intelligence Engine
Mobile Support
Dashboards and Reporting
Pipeline Visibility
Audio Transcription
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Business Value Created
Playback
Automated call scoring
On Demand
Team Insights
Mobile
Dashboard
Jiminny Product Video: Maximize Your Team's Revenue
Automated Call Scoring for Sales Teams with Jiminny
Jiminny x AllVoices Customer Success Story
Jiminny x Connectd Customer Success Story: 11% ARR increase MOM
Jiminny Reviews
Alexandra A.
- Role: Vendor Management
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Great product for managing daily calls!
Likeliness to Recommend
What differentiates Jiminny from other similar products?
I haven't used other similar products so I can't compare
What is your favorite aspect of this product?
The ability to have transcripts done for you, the prompts are brilliant and the product is super easy to use.
What do you dislike most about this product?
Nothing comes to mind now.
What recommendations would you give to someone considering this product?
It is a great product for anyone looking to manage calls effectively and fantastic for internal trainings - coaching other team members or helping new employees get up to speed with call activities
Pros
- Effective Service
- Saves Time
- Efficient Service
- Caring
Catherina G.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Initial Implementation
Submitted Jan 2022
Easy to use, great support
Likeliness to Recommend
What differentiates Jiminny from other similar products?
The support is amazing
What is your favorite aspect of this product?
The support is great and the insights are valuable to evaluate the performance from another angle
What do you dislike most about this product?
The transcript in local languages is not working smoothly as well some connection issues appear from time to time in certain markets but this can be caused as well by the local provider
What recommendations would you give to someone considering this product?
Check the local market needs and quality of connection
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Leigh A.
- Role: Consultant
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2021
Fabulous Video conferencing platform
Likeliness to Recommend
What differentiates Jiminny from other similar products?
Jiminny has a free trial and the vendor offers the final cost after negotiations unlike other applications.
What is your favorite aspect of this product?
Call recording, speech to text and screen sharing are among the features that I like using.
What do you dislike most about this product?
I do not encounter any challenge at the moment since the vendor customer success is readily available to eradicate all.
What recommendations would you give to someone considering this product?
Take time and contemplate their desires before investing in Jiminny.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing