What is Iterable?
Iterable is a cross-channel marketing platform that powers unified customer experiences and empowers you to create, optimize and measure every interaction across the entire customer journey.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Iterable?
Pros
- Enables Productivity
- Caring
- Appreciates Incumbent Status
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobile Marketing Management
Customer Journey Modelling
Marketing Project Management
Marketing Asset Management
Email Marketing Automation
Marketing Analytics
Multivariant Testing
Social Media Marketing Management
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Iterable Reviews
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Wish that support team was more reachable!
Likeliness to Recommend
Pros
- Reliable
- Saves Time
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Less Transparent
Heena V.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2022
Best product for the customer management and B2C
Likeliness to Recommend
What differentiates Iterable from other similar products?
Enhancing the communication leading to higher sales, and more satisfied users
What is your favorite aspect of this product?
Customer service, email personalization for users
What do you dislike most about this product?
there is nothing to be disliked about it
What recommendations would you give to someone considering this product?
super user-friendly tool to choose for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joshua H.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2022
Fantastic Features; Superior Support
Likeliness to Recommend
What differentiates Iterable from other similar products?
Iterable is reliable and easy to use with super sophisticated features. And the support is truly the best in the industry.
What is your favorite aspect of this product?
The advanced and sophisticated features are superior to any other similar product I've seen or used.
What do you dislike most about this product?
Nothing, really. I'm a big fan.
What recommendations would you give to someone considering this product?
Really think through your workflow to make sure you would use the features Iterable has.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity