iotum Inc

iotum

9.1 /10

25 Reviews Write a Review

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What is iotum?

iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.

Company Details

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Awards & Recognition

iotum won the following awards in the Web and Video Conferencing - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

iotum Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iotum.

97 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iotum?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Feature Ratings

Average 93

Video Conferencing

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Audio Conferencing VoIP

Application Share

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Average 91

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

iotum Reviews

Manju M.

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

A Multi Purpose Video Conference platform

Likeliness to Recommend

10 /10

What differentiates iotum from other similar products?

Iotum is a multi purpose video conference & Webinar and streaming platform/soft ware

What is your favorite aspect of this product?

Multipurpose

What do you dislike most about this product?

All is good

What recommendations would you give to someone considering this product?

Start using the services

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

rohit s.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Feature Rich, Reliable & Robust product

Likeliness to Recommend

10 /10

What differentiates iotum from other similar products?

The platform is definitely relaibale & robust, it has exposed APIs for a deeper integration, option of whitelabelling & AutoTranscription makes it even better. More than anything else, iotum’s skills, subject matter expertise, technical competency & understanding customer needs makes them unique.

What is your favorite aspect of this product?

It is highly API driven & open to be consumed for tighter integration with other ERPs.

What do you dislike most about this product?

Limitation on Regional Language settings

What recommendations would you give to someone considering this product?

I would like iotum to focus a bit more on the UI of their mobile applications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

They helpful, constantly working on new solutions

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

iotum

What is iotum?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

iotum Ratings

97 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love iotum?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

iotum Reviews

Manju M.

A Multi Purpose Video Conference platform

Likeliness to Recommend

Pros

rohit s.

Feature Rich, Reliable & Robust product

Likeliness to Recommend

Pros

They helpful, constantly working on new solutions

Likeliness to Recommend

Pros

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Feature Ratings

Video Conferencing

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Audio Conferencing VoIP

Application Share

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features