What is iotum?
iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get Assistanceiotum Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on iotum.
97 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iotum?
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Instant Messaging
File Transfer
Audio Conferencing VoIP
Application Share
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
iotum Reviews
Shabad L.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2022
Fantastic product!
Likeliness to Recommend
What differentiates iotum from other similar products?
It's have a lot of unique features
What is your favorite aspect of this product?
That it's so easy to use
What do you dislike most about this product?
That isn't easily accessible
What recommendations would you give to someone considering this product?
Try it, it's useful
Pros
- Continually Improving Product
- Fair
- Helps Innovate
- Trustworthy
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Darcy M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great features at a great price point
Likeliness to Recommend
What differentiates iotum from other similar products?
Canadian owned and operated.
What is your favorite aspect of this product?
Ease of use and price point.
What do you dislike most about this product?
The administration portal.
What recommendations would you give to someone considering this product?
Ensure you're using all the platform features (meetings, webinar and streaming)
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use and priced competitively
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
