What is iotum?
iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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97 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iotum?
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Instant Messaging
File Transfer
Audio Conferencing VoIP
Application Share
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
iotum Reviews
- Role: C-Level
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Oct 2022
Make vs Buy Decision Made Easy
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Xin S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
spectacular for quality videoconferences.
Likeliness to Recommend
What differentiates iotum from other similar products?
FreeConference is a platform that allows us a better system and services for free, it shows us that we can work in a simpler and easier way since the organization of each conference has been much more attentive, which leads us to be unlimited, has a of the best HD quality. We can use it by scheduling each meeting in advance and being able to send each invitation correctly to each of the clients.
What is your favorite aspect of this product?
FreeConference helped us to keep in mind one of the proposals that we wanted to present and to be able to demonstrate the capacity and orientation that we have as a company, allowing us to make free calls from any distance to always be in contact with any client. It also allows us to reproduce each of the meetings if a client could not be at the time due to the videoconference, it is a mechanism that shows us and has an option to have a reminder of each meeting correctly.
What do you dislike most about this product?
Until now I have no complaints about the application, it has been an extraordinary work tool since its configuration is not complicated and you can use it wherever you want and it helps us save time, but I would like to that some audio problems that the application has were fixed.
What recommendations would you give to someone considering this product?
Very good interface, easy to use and easy to control. The use of videoconference is good since we can share the screen and use the whiteboard online. Much easier to install and more comfortable to run.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
