What is QuickBooks Desktop?
When you’re paid, QuickBooks automatically organizes it so your books are balanced at tax time and year round.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
5
Since last award
91 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love QuickBooks Desktop?
Pros
- Trustworthy
- Respectful
- Fair
- Transparent
Cons
- Less Inspiring
- Slower Product Innovation
- Commodity Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
General Ledger Chart of Accounts
Accounts Receivable Invoicing
Accounts Payable Purchase Orders
Cash Flow Management
Dashboards, Analytics and Reporting
Cost Revenue Tracking
Reconciliation
Expense Management
Project Accounting
Budgeting Forecasting
Integration APIs
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Business Value Created
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Customization
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QuickBooks Desktop Reviews
Angeline T.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
easy to use, but a bit pricey user friendly
Likeliness to Recommend
What differentiates QuickBooks Desktop from other similar products?
Most of QuickBooks could be learned on your own or self taught. It could also be used to create estimates for prospects, record my expenses, and review the profit and loss reports. Quickbooks is like an all in one program - payroll, AP, AR, bank recs, creates financial statements, and more.
What is your favorite aspect of this product?
My favorite aspect of this product is the multiple features it offers. I use ALL of the features offered by quickbooks - payroll, AP, AR, bank recs, creates financial statements, and more.
What do you dislike most about this product?
This is only useful for the tax and bookkeeping industry. I also dislike how expensive licenses cost.
What recommendations would you give to someone considering this product?
I recommend this to small firms as it is extremely user friendly and easy to pick up for someone with zero experience. Multiple trainings could be found online or you could reach out to the Quickbooks IT team who are super friendly and helpful. They will guide you through any situations you encounter or need help with.
Pros
- Fair
- Altruistic
- Trustworthy
- Client Friendly Policies
Cons
- Less Productive
- Charges for Enhancements
- Security Frustrates
Douglas S.
- Role: Vendor Management
- Industry: Finance
- Involvement: Initial Implementation
Submitted Feb 2023
It's reliable & safe.
Likeliness to Recommend
What differentiates QuickBooks Desktop from other similar products?
Because it can be configured offline, there is a degree of safety added to it.
What is your favorite aspect of this product?
How sturdy it is in terms of features
What do you dislike most about this product?
The fact that the info is not in the cloud.
What recommendations would you give to someone considering this product?
It's good, but Quickbooks Online is better.
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Client Friendly Policies
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Danielle C.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jan 2023
This is a great program i do recommend
Likeliness to Recommend
What differentiates QuickBooks Desktop from other similar products?
It is easy to navagate. I find it to be a fuss free program with what i need to do.
What is your favorite aspect of this product?
How simple it is to work with
What do you dislike most about this product?
Nothing i can think of
What recommendations would you give to someone considering this product?
This is a great program. I am easily able to invoice fuss free/ stress free with Quickbooks. I love it
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy