Intuit

QuickBooks Desktop

7.3 /10

13 Reviews Write a Review

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What is QuickBooks Desktop?

When you’re paid, QuickBooks automatically organizes it so your books are balanced at tax time and year round.

Company Details

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QuickBooks Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on QuickBooks Desktop.

85 Likeliness to Recommend

5
Since last award

91 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love QuickBooks Desktop?

17% Negative

0% Neutral

83% Positive

Pros

Trustworthy
Respectful
Fair
Transparent

Cons

Less Inspiring
Slower Product Innovation
Commodity Features

Feature Ratings

Average 84

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Cash Flow Management

Dashboards, Analytics and Reporting

Cost Revenue Tracking

Reconciliation

Expense Management

Project Accounting

Budgeting Forecasting

Integration APIs

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Customization

Also Featured in...

Accounting - Midmarket

Score 7.5

View QuickBooks Desktop in this category (opens in a new tab)

QuickBooks Desktop Reviews

Tim L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

The classic small business solution.

Likeliness to Recommend

6 /10

What differentiates QuickBooks Desktop from other similar products?

Longevity.

What is your favorite aspect of this product?

Being able to delete incorrect transactions imported from other systems.

What do you dislike most about this product?

Lack of flexibility. Unable to handle a large database without archiving previous data.

What recommendations would you give to someone considering this product?

Consider the future growth of your business. If you plan to be within the scope of QuickBooks functionality for multiple years, do it.

Pros

Transparent
Over Delivered
Includes Product Enhancements
Friendly Negotiation

Cons

Less Effective Service
Slower Product Innovation
Less Efficient Service

Karen Z.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use but report options could be better

Likeliness to Recommend

7 /10

What differentiates QuickBooks Desktop from other similar products?

Ease of use

What is your favorite aspect of this product?

Report format

What do you dislike most about this product?

Voiding cheques at current date is not possible

What recommendations would you give to someone considering this product?

It's beneficial for medium sized businesses

Pros

Trustworthy
Fair
Security Protects
Helps Innovate

Anthony V.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use and crucial for tracking expenses!

Likeliness to Recommend

10 /10

What differentiates QuickBooks Desktop from other similar products?

It's ease of use and widely used with accountants.

What is your favorite aspect of this product?

Tracking expenses easily for tax purposes.

What do you dislike most about this product?

The cost associated is a bit high, but ultimately worth it for the time savings.

What recommendations would you give to someone considering this product?

Use it to save time that can be applied to your business.

Pros

Performance Enhancing
Enables Productivity
Saves Time
Fair

QuickBooks Desktop

What is QuickBooks Desktop?

Company Details

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Awards & Recognition

QuickBooks Desktop Ratings

85 Likeliness to Recommend

5 Since last award

91 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+67 Net Emotional Footprint

How much do users love QuickBooks Desktop?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Accounting - Midmarket

QuickBooks Desktop Reviews

Tim L.

The classic small business solution.

Likeliness to Recommend

Pros

Cons

Karen Z.

Easy to use but report options could be better

Likeliness to Recommend

Pros

Anthony V.

Easy to use and crucial for tracking expenses!

Likeliness to Recommend

Pros

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Feature Ratings

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Cash Flow Management

Dashboards, Analytics and Reporting

Cost Revenue Tracking

Reconciliation

Expense Management

Project Accounting

Budgeting Forecasting

Integration APIs

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Customization