What is iCIMS Talent Cloud?
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
100 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+60 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iCIMS Talent Cloud?
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Reliable
Cons
- Under Delivered
- Wastes Time
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Candidate Experience Surveys
User Permissions
Customized Job Postings
Candidate Application Process
Analytics and Reporting
Employee Referrals
Integration APIs
Onboarding and Training
AI Capabilities
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Customization
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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iCIMS Talent Cloud Reviews
Sona S.
- Role: Human Resources
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
An amazing product with an amazing support team !
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
Continuous improvement and innovation with the users in mind. The system is highly accessible and the ease of use is a huge benefit as it reduces time spent training users. Additionally, the ICIMS academy is a valuable resource and provides valuable insight on using the systems effectively.
What is your favorite aspect of this product?
I greatly enjoy the reporting feature as well as the dashboards. It seems daunting at first but once you understand where the information comes from, you are able to build amazing reports to support recruitment activities. The visuals are great and the variety of report types allows you to use this data and make nuanced improvements or changes
What do you dislike most about this product?
Certain areas of the product lack functionality. If not for small formatting issues, the Offer module would be absolutely amazing and would truly take the platform to another level. However the lack of ability to format documents effectively hinders productivity and leads users to make use of an alternate system for generating and sending offers of employment.
What recommendations would you give to someone considering this product?
ICIMS is an amazing system and should definitely be given serious consideration. It is easily customizable to your individual needs
Pros
- Fair
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Under Delivered
Rachel E.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2023
Easy to implement and cost-effective.
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
Cost-effective compared to other solutions out there. Easy to implement and great value in a short time period. Would recommend for any small/medium-sized businesses.
What is your favorite aspect of this product?
Quick and easy implementation, highly customizable to individual client needs and great tech/customer support.
What do you dislike most about this product?
Not as innovative/fluid as some other products out there.
What recommendations would you give to someone considering this product?
Great option, would explore other options as well but likely cannot beat the cost for value you would receive through iCIMS.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Drew L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great customization, First level support not great
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
The ability to customize the platform to have it do whatever it is that you want.
What is your favorite aspect of this product?
As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly
What do you dislike most about this product?
The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.
What recommendations would you give to someone considering this product?
If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Less Effective Service
- Less Caring
- Wastes Time