iCIMS Talent Cloud
7.0 /10

What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details


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Awards & Recognition

iCIMS Talent Cloud won the following awards in the Applicant Tracking Systems - Enterprise category

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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

80 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

6% Negative
6% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Cons

  • Under Delivered
  • Wastes Time
  • Charges for Enhancements

Feature Ratings

Average 81

Candidate Experience Surveys

92

User Permissions

87

Customized Job Postings

85

Candidate Application Process

83

Analytics and Reporting

83

Employee Referrals

82

Integration APIs

78

Onboarding and Training

77

AI Capabilities

75

Mobile

65

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

83

Availability and Quality of Training

82

Breadth of Features

80

Ease of IT Administration

79

Quality of Features

78

Ease of Customization

77

Business Value Created

77

Vendor Support

73

Product Strategy and Rate of Improvement

72

Usability and Intuitiveness

69

iCIMS Talent Cloud Reviews

Sona S.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

An amazing product with an amazing support team !

Likeliness to Recommend

7 /10

What differentiates iCIMS Talent Cloud from other similar products?

Continuous improvement and innovation with the users in mind. The system is highly accessible and the ease of use is a huge benefit as it reduces time spent training users. Additionally, the ICIMS academy is a valuable resource and provides valuable insight on using the systems effectively.

What is your favorite aspect of this product?

I greatly enjoy the reporting feature as well as the dashboards. It seems daunting at first but once you understand where the information comes from, you are able to build amazing reports to support recruitment activities. The visuals are great and the variety of report types allows you to use this data and make nuanced improvements or changes

What do you dislike most about this product?

Certain areas of the product lack functionality. If not for small formatting issues, the Offer module would be absolutely amazing and would truly take the platform to another level. However the lack of ability to format documents effectively hinders productivity and leads users to make use of an alternate system for generating and sending offers of employment.

What recommendations would you give to someone considering this product?

ICIMS is an amazing system and should definitely be given serious consideration. It is easily customizable to your individual needs

Pros

  • Fair
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Under Delivered

Rachel E.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to implement and cost-effective.

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

Cost-effective compared to other solutions out there. Easy to implement and great value in a short time period. Would recommend for any small/medium-sized businesses.

What is your favorite aspect of this product?

Quick and easy implementation, highly customizable to individual client needs and great tech/customer support.

What do you dislike most about this product?

Not as innovative/fluid as some other products out there.

What recommendations would you give to someone considering this product?

Great option, would explore other options as well but likely cannot beat the cost for value you would receive through iCIMS.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Drew L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great customization, First level support not great

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize the platform to have it do whatever it is that you want.

What is your favorite aspect of this product?

As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly

What do you dislike most about this product?

The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.

What recommendations would you give to someone considering this product?

If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

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