What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details


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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

79 Likeliness to Recommend

86 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

10% Negative
18% Neutral
72% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Security Protects
  • Helps Innovate

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor Friendly Policies

Feature Ratings

Average 75

Requisitions

81

Templated Communications

80

Job Board Integration

78

Employee Employer Portal

76

Onboarding Document Management

75

HRIS Integration

74

Pre-Screening Pre-Qualification

74

Recruitment Scheduling

73

Candidate Pipeline Management

72

Analytics and Reporting

69

Vendor Capability Ratings

Average 73

Ease of IT Administration

83

Business Value Created

81

Product Strategy and Rate of Improvement

77

Quality of Features

69

Vendor Support

69

Ease of Customization

68

Ease of Data Integration

66

Breadth of Features

62

Availability and Quality of Training

59

Usability and Intuitiveness

58

Ease of Implementation

57

iCIMS Talent Cloud Reviews

Drew L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great customization, First level support not great

Likeliness to Recommend

9 / 10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize the platform to have it do whatever it is that you want.

What is your favorite aspect of this product?

As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly

What do you dislike most about this product?

The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.

What recommendations would you give to someone considering this product?

If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Shannon J.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

iCIMS Talent Cloud is a user-friendly product!

Likeliness to Recommend

9 / 10

What differentiates iCIMS Talent Cloud from other similar products?

iCIMS Talent Cloud is differentiated from other talent acquisition platforms in the following ways: Its offers Scalability. Customizable branding, Integration with other HR systems, Recruitment marketing, Reporting and analytics, User-friendly interface and Video Interviewing

What is your favorite aspect of this product?

is widely regarded as a robust and comprehensive platform that provides a wide range of tools and capabilities for managing the recruitment process

What do you dislike most about this product?

I can say that I do not have any negative experiences or issues with iCIMS Talent Cloud product at this time

What recommendations would you give to someone considering this product?

here are a few recommendations that may help others make a decision: Before making a decision, it's important to understand your company's specific needs and requirements for a talent acquisition platform. Research the product and its features to gain a understanding of what the platform can offer. You'll be better equipped to make a decision about whether it's the right fit for your organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Victoria G.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good Product - Doesn't take too long to pick up

Likeliness to Recommend

7 / 10

What differentiates iCIMS Talent Cloud from other similar products?

I would categorize Icims as middle-of-the-road compared to its competitors.

What is your favorite aspect of this product?

It has a breadth of features that makes it great to work with from a talent acquisition perspective.

What do you dislike most about this product?

Icims is not very visually appealing. This was coming from when I used it in 2021.

What recommendations would you give to someone considering this product?

Play around with the software for a while and get used to its features. It might have some capabilities that you are not aware of. Talk to customer support about optimization for your talent acquisition team.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Fair

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