IBM Cloud Pak for Business Automation Logo
IBM Cloud Pak for Business Automation Logo
IBM

IBM Cloud Pak for Business Automation

8.5 /10
Category
IBM Cloud Pak for Business Automation
8.5 /10

What is IBM Cloud Pak for Business Automation?

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

Company Details


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Awards & Recognition

IBM Cloud Pak for Business Automation won the following awards in the Business Process Management category

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IBM Cloud Pak for Business Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Cloud Pak for Business Automation.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Cloud Pak for Business Automation?

13% Negative
0% Neutral
87% Positive

Pros

  • Respectful
  • Trustworthy
  • Inspires Innovation
  • Client Friendly Policies

Feature Ratings

Average 83

Process Management

89

Business Rules Management

87

BPM Workflow and Approvals

85

Deployment

85

Process Monitoring and Optimization

84

Process Modelling and Design

80

Knowledge and Document Management

79

Process Simulation and Execution

79

Form and Report Building

76

Collaboration

76

Analytics and Reporting

74

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Usability and Intuitiveness

86

Ease of Data Integration

84

Quality of Features

84

Business Value Created

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of IT Administration

81

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Vendor Support

77

IBM Cloud Pak for Business Automation Reviews

Nishanth A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

One Stop Solution for Business Automation.

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

IBM Cloud Pak is unique from other products, it's not only an RPA tool it gives the ability to automate the complex business process. As most of the other providers not supporting web/cloud based architecture but here we get that advantage too. Using this we were able to integrate with other cloud based applications without any hassle.

What is your favorite aspect of this product?

As a low code no code developer, I was able to achieve all of my tasks especially the reporting and monitoring part here is too good. Not only that we were able to leverage AI services with that we satisfied the clients requirements.

What do you dislike most about this product?

One difficulty which I faced was in my initial times I was not able to understand few features using the official documentation. So I would request the team to improve the documentation and it doesn't support LDAP that's also an major problem

What recommendations would you give to someone considering this product?

Anyone who is looking to automate their repetitive mundane take definitely can go for it, as it has lot AI capabilities and cloud support. The licensing cost of the product is comparatively low than other vendors. Also the support the product team offers is too good and very helpful during tough times.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Cloud automation enablement at its best!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Shaharyar Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

All the product set in this cloud Pak arefantastic

Likeliness to Recommend

7 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

IBM cloud Pak for Business Automation provides a set of tools / products combine in a single pack which enhance the productivity of your environment. Not seen this with any other product or principle.

What is your favorite aspect of this product?

I mostly used IBM Process Mining and RPA. Recently I like the way IBM PM provides analytics and predicts the flaws present in your existing business processes.

What do you dislike most about this product?

There is not documentation available for Task Simulation and also IBM representatives does not suggest to use this feature set as this can be a time taking process.

What recommendations would you give to someone considering this product?

For IBM process mining I would say the product right now Is in initial stage, it will take time for the market to understand its uniqueness.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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