What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
91 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Efficient Service
- Respectful
- Saves Time
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Collaboration
Competitor Tracking
Visual Analytics
Dashboards and Reporting
Publishing
Audience Segmentation
Influencer Identification
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management Enterprise Reviews
Jared S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Simple way to publish on our social networks
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Caused several pages offer a service similar to Hootsuite but where you are in a very poor service some offer limited time to publish others are very expensive others do not comply with what was promised tend to be confusing or are not reliable to trust our social networks, or accounts that we have. The plans it offers are very accessible compared to a similar plan on another page which incidentally does not offer OR give the best deal or the best service to users. In this HootSuite takes the lead by far it is inevitable because it has a lot of experience in terms of its work
What is your favorite aspect of this product?
What I love about this platform that I can organize myself for hours days weeks months and much more in advance we can organize in the best way to publish and think well each publication apart we can organize it to a certain population at a certain time the statistics they offer us is very complete so we can be guided by it and have better receptivity among the users or groups that we have to send said publication.
What do you dislike most about this product?
What I don't like about Hootsuite is that there are some plans that are not very good and profitable but still it is not enough to use it because over time we will obtain good statistics that could work for us later Although it is a platform that sometimes has its Sometimes publications are duplicated twice which is a very bad error For our social networks it is something that can be solved manually but I would like them to solve it as soon as possible the better.
What recommendations would you give to someone considering this product?
I love this platform because we simply organize ourselves well in advance and it is something that a few years ago you could and you had to spend hours and hours on the computer to be able to publish when you wanted to publish And this is something that came to the forefront with Hootsuite to make our lives easier and our work is of better quality for the user who normally frequents other social networks and these are the ones that do not have prices that is why I highly recommend their use.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity