Gusto Logo Award Winner Product Badge
Gusto Logo Award Winner Product Badge
Gusto

Gusto

8.9 /10
Category
Gusto
8.9 /10

What is Gusto?

With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Gusto won the following awards in the Human Capital Management - Midmarket category

Filter By

Gusto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gusto.

93 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gusto?

4% Negative
3% Neutral
93% Positive

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Payroll Administration

91

Position Management

91

Talent Management

90

Performance Management

90

Workforce Planning

88

Time and Attendance

87

Employee Record

87

Benefits Administration

85

Learning and Development

84

Talent Acquisition

83

Vendor Capability Ratings

Average 88

Ease of Implementation

93

Breadth of Features

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

90

Ease of IT Administration

90

Quality of Features

89

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Vendor Support

83

Availability and Quality of Training

83

Gusto Reviews

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Gusto: Manage your payroll efficiently.

Likeliness to Recommend

9 /10

What differentiates Gusto from other similar products?

Gusto offers a payroll platform that is easy to use for small businesses, offering an intuitive interface. Additionally, Gusto focuses on providing a unique experience and high-level customer support, something other payroll programs often don't. Finally, Gusto offers all the necessary tools to manage the company's payroll, including tax forms, payroll certificates and time tracking tools.

What is your favorite aspect of this product?

Its ease of use, is very intuitive, offers a variety of functions to manage payroll and taxes. Gusto easily integrates with other payroll systems, helping us save time and effort when processing payroll.

What do you dislike most about this product?

Lack of features, some advanced features such as vacation tracking or hours tracking are not available in Gusto.

What recommendations would you give to someone considering this product?

I would recommend Gusto to a recruiting consultant because it will help them manage their employee pay quickly and accurately. The software offers the right tools to help consultants with payroll, tax preparation and reporting. The software also offers compatibility with all major accounting systems, which means that consultants can easily integrate the software with their own accounting processes.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Matt H.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Competent Payroll

Likeliness to Recommend

10 /10

What differentiates Gusto from other similar products?

One of my employees presented with a unique withholding scenario that my previous payroll provider could not accommodate. Gusto stepped up and made the customization a breeze.

What is your favorite aspect of this product?

I love the time I saved running payroll each week. It was a quick, simple task that took a load off my shoulders.

What do you dislike most about this product?

I really have no strong dislikes. All of my payroll needs were met by Gusto.

What recommendations would you give to someone considering this product?

I would recommend having an expert help you get your payroll set up. The amount of time you will save making adjustments down the road is worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Dependable and easy to use.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Gusto Comparisons