What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process.. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFreshsales Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Freshsales.
84 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Analytics and Reporting
Customer Service Management
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of Customization
Also Featured in...
Freshsales Reviews
Raghu V.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2022
The most comprehensive CRM in the market
Likeliness to Recommend
What differentiates Freshsales from other similar products?
The way they design was totally different and it's so simple to use.
What is your favorite aspect of this product?
I love the management part in this platform.
What do you dislike most about this product?
As of now everything woks well. No dislike from my side
What recommendations would you give to someone considering this product?
I want them to add more integration with native apps instead of depending on the Zapier. It an extra cost for us.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Himisha B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
One of the top notch CRM you'll find
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Users experience that this product provides is top notch
What is your favorite aspect of this product?
Reporting and Analytics
What do you dislike most about this product?
There's nothing as such
What recommendations would you give to someone considering this product?
Just go for it if you're looking for simple yet efficient CRM
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Anuj P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Amazing Product for every company
Likeliness to Recommend
What differentiates Freshsales from other similar products?
An online, cloud-based CRM called Freshsales Classic has features including integrated phone and email, user activity tracking, lead scoring, and more.
What is your favorite aspect of this product?
Easy to use and offering the greatest automated marketing services is Freshsales. Freshsales Classic, an online cloud-based CRM, provides functions including integrated phone and email, user activity tracking, lead scoring, and more.
What do you dislike most about this product?
To be honest, nothing. They might have access to some additional features. But eventually, they'll pay attention to it. Currently, the program is brand-new. Adding color modifications to their career page may be quite helpful. However, I suppose it is a benefit you are receiving from other projects.
What recommendations would you give to someone considering this product?
Utilizing the software is quite simple. It's what we appreciate most about FreshTeam. Information entry and management for each candidate is simple and quick. The dashboard is highly clear and easy to use. Ideal for hiring managers and recruiters who want to monitor each step of the process in detail.
Pros
- Efficient Service
- Effective Service
- Respectful
- Over Delivered