What is Firmex Virtual Data Room?
irmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
88 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firmex Virtual Data Room?
Pros
- Effective Service
- Enables Productivity
- Caring
- Fair
Cons
- Slower Product Innovation
- Commodity Features
- Leverages Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Drag and Drop User Interface
File Rooms
File Sharing Collaboration
Digital Rights Management
Q&A Management
Data Encryption
Permissions and Access Right Management
Redaction
Optical Character Recognition
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Firmex Virtual Data Room Reviews
- Role: Finance
- Industry: Banking
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
Relatively easy to use and organize.
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Effective Service
- Caring
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2022
Great product as a fantastic price
Likeliness to Recommend
Pros
- Reliable
- Saves Time
- Client's Interest First
- Generous Negotitation
- Role: Finance
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2022
Cost effective way to share data!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity