What is FileHold?
Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileHold?
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Searchability
Document Sharing
Publication Workflow
Indexing and Classification
Document Hosting
Access Tracking
Editor Functions
Version Control
Security and Access Control
Check Out Check in
Metrics and Reporting
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
FileHold Reviews
Chad H.
- Role: Consultant
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2020
Easy to use, great support team, improved processe
Likeliness to Recommend
What differentiates FileHold from other similar products?
Price is lower then comparable products. Has lots of features and solid customer support.
What is your favorite aspect of this product?
Ease of use, searchability
What do you dislike most about this product?
At this time there is no integration for Microsoft Teams and other collaborative platforms (external to FileHold storage locations)
What recommendations would you give to someone considering this product?
If you are looking for an EDRMS and a way to automate business processes FileHold is definitely worth considering.
Pros
- Reliable
- Effective Service
- Saves Time
- Respectful
Sam M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2020
Great product, easy to use, many great features.
Likeliness to Recommend
What differentiates FileHold from other similar products?
the metadata structure.
What is your favorite aspect of this product?
mimics traditional document storage.
What do you dislike most about this product?
nothing that i dislike
What recommendations would you give to someone considering this product?
Try it out before you buy.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
Highly recommend! All around, great support!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing