What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
98 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Software Usage Metering
Software Recognition Library
Integration with IT Systems
End to End Lifecycle Management
Integrated Discovery
Cloud License Management
Analytics and Reporting
Software Inventory Management
Data Center Analytics
License Compliance Tracking
Advanced License Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
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Eracent IT Management Center Reviews
Bharadhwaj B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic Product for Assets Management
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
Eracent IT Management Center is the Product with which we can make Centralized management of all the Assets in our Organizations.It is same like other ITAM Applications but the difference is that it includes the Integration and deployment features inbuild for many of the other tools such as SCCM, vCenter, Intune etc.
What is your favorite aspect of this product?
Centralized management of all IT Assets with the ease way of integration with other tools.
What do you dislike most about this product?
Training and proper documentation is not available for most of the working process of Eracent in the internet.
What recommendations would you give to someone considering this product?
I recommned Eracent team to list out the basic issues which customers face and create documentation of them.So, that it would be helpful for other customers if they face same issues again whichbsaves the time as well.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Great features & reporting!! Continually improving
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Robert M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Great ROI and fantastic support!
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
Breadth of features and support
What is your favorite aspect of this product?
Features and functionality
What do you dislike most about this product?
Lengthy time to perform upgrade
What recommendations would you give to someone considering this product?
Speak with existing customers
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity