What is Eracent IT Management Center?
The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Eracent IT Management Center?
Pros
- Respectful
- Transparent
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Recognition Library
Software Usage Metering
Cloud License Management
Integration with IT Systems
Integrated Discovery
Advanced License Management
End to End Lifecycle Management
Analytics and Reporting
Contract Management
Software Inventory Management
Audit Scheduling and Management
Vendor Capability Ratings
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
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Eracent IT Management Center Reviews
Rajul M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Easy to use Extremely good discovery capability.
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
Multi Discovery protocol including API and SNMP
What is your favorite aspect of this product?
The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model, and the Eracent Armored™ functionality helps to control the asset and license environment and identify and mitigate vulnerabilities and risks. ITMC is available in on-premises, subscription and hosted options.
What do you dislike most about this product?
Need to have better memory management for the Discovery processing
What recommendations would you give to someone considering this product?
Work closely with tech support to implement and also fixany issues you identify
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gurvinder S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
The product is easy to use and evolved with time.
Likeliness to Recommend
What differentiates Eracent IT Management Center from other similar products?
Lower cost
What is your favorite aspect of this product?
Asset discovery
What do you dislike most about this product?
Integration and virtual asset discovery
What recommendations would you give to someone considering this product?
Virtual asset discovery and management is tricky. Do pay attention while selecting this product.
Pros
- Continually Improving Product
- Performance Enhancing
- Fair
- Transparent
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Wide Array of features for infra visibility
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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