Eracent IT Management Center
7.9 /10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


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Awards & Recognition

Eracent IT Management Center won the following awards in the Software Asset Management category

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Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 74

Software Recognition Library

85

Software Usage Metering

84

Cloud License Management

80

Integration with IT Systems

79

Integrated Discovery

78

Advanced License Management

77

End to End Lifecycle Management

77

Analytics and Reporting

77

Contract Management

75

Software Inventory Management

75

Audit Scheduling and Management

74

Vendor Capability Ratings

Average 75

Vendor Support

87

Breadth of Features

81

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

75

Ease of IT Administration

74

Ease of Data Integration

74

Ease of Customization

72

Quality of Features

71

Usability and Intuitiveness

69

Availability and Quality of Training

66

Eracent IT Management Center Reviews

Rajul M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use Extremely good discovery capability.

Likeliness to Recommend

10 /10

What differentiates Eracent IT Management Center from other similar products?

Multi Discovery protocol including API and SNMP

What is your favorite aspect of this product?

The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model, and the Eracent Armored™ functionality helps to control the asset and license environment and identify and mitigate vulnerabilities and risks. ITMC is available in on-premises, subscription and hosted options.

What do you dislike most about this product?

Need to have better memory management for the Discovery processing

What recommendations would you give to someone considering this product?

Work closely with tech support to implement and also fixany issues you identify

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gurvinder S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

The product is easy to use and evolved with time.

Likeliness to Recommend

8 /10

What differentiates Eracent IT Management Center from other similar products?

Lower cost

What is your favorite aspect of this product?

Asset discovery

What do you dislike most about this product?

Integration and virtual asset discovery

What recommendations would you give to someone considering this product?

Virtual asset discovery and management is tricky. Do pay attention while selecting this product.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Fair
  • Transparent
  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Wide Array of features for infra visibility

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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