What is eFax®?
Send & receive faxes by email. Get a local, toll-free or international fax number. Fax from anywhere with our mobile app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eFax®?
Pros
- Effective Service
- Efficient Service
- Transparent
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Page Support
Integration with Existing Fax Numbers
Inbound Fax Acceptance
Integration with ERP Systems
Optical Character Recognition
Multi-Sourced Fax
Outbound Fax Transmission
PCI Compliance
Content Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
eFax® Reviews
James W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Secure and Very Fast
Likeliness to Recommend
What differentiates eFax® from other similar products?
What makes eFax® ieal for business use is the fact that it is fast and effective and in sending faxes
What is your favorite aspect of this product?
The software is affordable It is seamless to use and deploy Makes sending faxes easy
What do you dislike most about this product?
No issues to hate about eFax®as it has been great
What recommendations would you give to someone considering this product?
I recommend eFax® because it works and is amazing too
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Jainik K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jan 2023
Straight forward implementation
Likeliness to Recommend
What differentiates eFax® from other similar products?
Easy to migrate from conventional Fax system.
What is your favorite aspect of this product?
No maintenance!
What do you dislike most about this product?
Nothing special maybe the price..
What recommendations would you give to someone considering this product?
If it fits your budget, go for it. As an IT person, it is less headache than the old-style fax systems. If your need is focused on security of the faxes (such as medical fax) this is a great option.
Pros
- Enables Productivity
- Saves Time
- Reliable
- Effective Service
Zebu N.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Sending Faxes Online Made Easy
Likeliness to Recommend
What differentiates eFax® from other similar products?
eFax® has made it easy to quickly send and receive faxes online. It's fast and makes completing business transactions easy
What is your favorite aspect of this product?
Using eFax® is easy It's affordable and fast I like that anyone can use it
What do you dislike most about this product?
Zero problems using eFax® and it has been very instrumental
What recommendations would you give to someone considering this product?
For business efax needs, eFax® ia the real deal. It's affordable and very eff
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing