EAB

EAB Starfish

7.0 /10

What is EAB Starfish?

The Starfish platform brings insight to student data and allows campuses to take action and serve students proactively. Starfish removes complicated redundancies and barriers to modernize campuses proactively. We make student intervention easy and integrated. Starfish connects each campus to its students - providing intentional just-in-time intervention and cohort management throughout their journey. Our technology and services enable campuses to become student-ready, scale student support and measure the completion results.

Company Details

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EAB Starfish Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EAB Starfish.

78 Likeliness to Recommend

7
Since last award

90 Plan to Renew

7
Since last award

82 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EAB Starfish?

2% Negative

42% Neutral

56% Positive

Pros

Performance Enhancing
Acts with Integrity
Enables Productivity
Reliable

Feature Ratings

Average 81

School Administration

Student Records

Analytics and Reporting

Communications

Scheduling

Student Portal

Student Admissions

Curriculum Management

Registration and Enrollment

Gradebook

Mobility Support

Vendor Capability Ratings

Average 78

Ease of Implementation

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

EAB Starfish Reviews

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2023

It's okay

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Greeshma G.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Review of Starfish

Likeliness to Recommend

7 /10

What differentiates EAB Starfish from other similar products?

The ease of using it makes it different.

What is your favorite aspect of this product?

Scheduling and advising services provided.

What do you dislike most about this product?

Not many features, it would be good to add more features to make it more intresting.

What recommendations would you give to someone considering this product?

Try it if this costs less and no other alternatives.

Pros

Helps Innovate
Inspires Innovation
Appreciates Incumbent Status
Continually Improving Product

Craig J.

Role: Sales Marketing
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Product is usable and provides solid ROI.

Likeliness to Recommend

8 /10

What differentiates EAB Starfish from other similar products?

Breadth of integrations and functional benefit to organization

What is your favorite aspect of this product?

Analytics capabilities

What do you dislike most about this product?

Lack of mobile support

What recommendations would you give to someone considering this product?

Spend time doing the training as the capabilities of the product are many and, when trained, users can be quite effective at addressing retention issues

Pros

Enables Productivity
Saves Time
Respectful
Client Friendly Policies

EAB Starfish

What is EAB Starfish?

Company Details

Need Assistance?

EAB Starfish Ratings

78 Likeliness to Recommend

7 Since last award

90 Plan to Renew

7 Since last award

82 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love EAB Starfish?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Communications Includes communication portals, secure messaging, and automated alerts.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Curriculum Management Includes course development and scheduling.

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Gradebook Includes an individual's marks, progress, and overall appraisal.

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

EAB Starfish Reviews

It's okay

Likeliness to Recommend

Pros

Greeshma G.

Review of Starfish

Likeliness to Recommend

Pros

Craig J.

Product is usable and provides solid ROI.

Likeliness to Recommend

Pros

7
Since last award

7
Since last award

7
Since last award

Feature Ratings

School Administration

Student Records

Analytics and Reporting

Communications

Scheduling

Student Portal

Student Admissions

Curriculum Management

Registration and Enrollment

Gradebook

Mobility Support

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training