EAB Starfish Logo
EAB Starfish Logo
EAB

EAB Starfish

7.0 / 10
Category
EAB Starfish
7.0 / 10

What is EAB Starfish?

The Starfish platform brings insight to student data and allows campuses to take action and serve students proactively. Starfish removes complicated redundancies and barriers to modernize campuses proactively. We make student intervention easy and integrated. Starfish connects each campus to its students - providing intentional just-in-time intervention and cohort management throughout their journey. Our technology and services enable campuses to become student-ready, scale student support and measure the completion results.

Company Details


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EAB Starfish Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EAB Starfish.

78 Likeliness to Recommend

7
Since last award

90 Plan to Renew

7
Since last award

82 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EAB Starfish?

2% Negative
42% Neutral
56% Positive

Pros

  • Performance Enhancing
  • Acts with Integrity
  • Enables Productivity
  • Reliable

Feature Ratings

Average 81

School Administration

86

Student Records

85

Analytics and Reporting

84

Communications

80

Scheduling

80

Student Portal

80

Student Admissions

80

Curriculum Management

79

Registration and Enrollment

78

Gradebook

74

Mobility Support

64

Vendor Capability Ratings

Average 78

Ease of IT Administration

86

Ease of Implementation

77

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Ease of Data Integration

74

Ease of Customization

71

Vendor Support

70

Quality of Features

66

Breadth of Features

54

Business Value Created

54

EAB Starfish Reviews

Domonkos V.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

A great tool in Education sector

Likeliness to Recommend

9 / 10

What differentiates EAB Starfish from other similar products?

It is very to install and implementation is quite fast compared to other similar products

What is your favorite aspect of this product?

I like student portal that provides comprehensive details for every student in matters the units they take, their performance and where they have reached in the curriculum. You understand how every student is fairing on their academics

What do you dislike most about this product?

I got no dislike for the tool since my experience is positive

What recommendations would you give to someone considering this product?

To all stakeholders in the education profession, this is a must have product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aimee L.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great client services team

Likeliness to Recommend

9 / 10

What differentiates EAB Starfish from other similar products?

Positive 'Kudos' for student retention and acknowledgement

What is your favorite aspect of this product?

Communications and cohort building

What do you dislike most about this product?

Not very intuitive

What recommendations would you give to someone considering this product?

Be sure there is data integration regularly

Pros

  • Respectful
  • Unique Features
  • Caring
  • Reliable

Cons

  • Inhibits Innovation
  • Vendor Friendly Policies

Musa N.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product

Likeliness to Recommend

10 / 10

What differentiates EAB Starfish from other similar products?

Good product and easy to understand

What is your favorite aspect of this product?

Application is good and quick respond

What do you dislike most about this product?

Price cost

What recommendations would you give to someone considering this product?

Please give a test to this product and you will be amazed

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service