What is Dropsuite Email Backup?
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
97 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropsuite Email Backup?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Log Backup Restore
Mailbox Backup Restore
Compliance
Backup Archiving
Information Store Backup Restore
Granular Restore
Full System Backup Restore
Security
Support for Backup Types
Permissions Awareness
Media Support
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Breadth of Features
Vendor Support
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Dropsuite Word Cloud_FULL
Dropsuite Email Backup Reviews
Ivan d.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
We took a long time to select DropSuite
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
Reputation, and engineering first approach to product development.
What is your favorite aspect of this product?
Features, pricing and flexibility of scenarios for MSPs.
What do you dislike most about this product?
So far, nothing comes to mind.
What recommendations would you give to someone considering this product?
Do your own due diligence, there are a lot of good products with minimal differentiating factors, sometimes selecting the best option for you case comes to minimal aspects, such as the distribution channel.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Flora A.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2023
User friendly product.
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
It helps me to find and back up a very important message that I have deleted before.
What is your favorite aspect of this product?
It is easy to use, Even you haven't use it before, the navigation bar is user friendly.
What do you dislike most about this product?
I like Everything, if the price will be a little lower than it will be better
What recommendations would you give to someone considering this product?
Keep going.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Peter S.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2023
Disaster recovery and easy data backup
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
With a few clicks, DropSuite made the restore quite easy. In the two years that we have had this product in place, it has greatly facilitated our work as administrators and allowed us to fix problems much more quickly than we could have without DropSuite.
What is your favorite aspect of this product?
The team has done a fantastic job of assisting partner sales, doing onboarding, and helping us with our customers when there have been problems with the product because of a big backup database. The aspect that appeals to me the most is the possibility to adopt email archiving without having to upload a sizable number of old emails, making it simple and affordable.
What do you dislike most about this product?
Although there was some little uncertainty over the restoration options and techniques that were available due to the lack of communication and information prior to the updates, customer service, and support were once again very quick to address our needs. If I could make any suggestions, I'd say that improved end-user communication is needed before any changes are implemented.
What recommendations would you give to someone considering this product?
Do your research and make comparisons with others in the sector. By far, Dropsuite is the one that offers the best value for your money, in my opinion. It helped us feel less stressed and made our work go quickly and easily.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity