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DocuWare Logo
DocuWare

DocuWare

7.9 /10
Category
DocuWare
7.9 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Enterprise Content Management - Enterprise category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

0% Negative
5% Neutral
95% Positive

Pros

  • Continually Improving Product
  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 83

Access Permissions Management

87

Collaboration

86

Workflow Process Automation

85

Ediscovery Audit Trail

85

File Conversion

85

ECM Document Management

85

Metadata Management

84

Capture Channels

81

File Approvals Esignatures

81

Mobile

80

Search

79

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Quality of Features

88

Ease of IT Administration

87

Ease of Customization

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Breadth of Features

83

Availability and Quality of Training

82

Business Value Created

82

Usability and Intuitiveness

80

Vendor Support

77

DocuWare Reviews

Ndarua N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A Fantastic Content Management Tool

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is ideal for business content management thanks to it's scalable abilities and security features.

What is your favorite aspect of this product?

Handling Documents is easy It is scalable, secure and easy to use The software offers amazing content management features

What do you dislike most about this product?

No issues with DocuWare. It's the best I have used

What recommendations would you give to someone considering this product?

I recommend DocuWare as a content management tool. It's affordable, secure, and the business can scalable depending on needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael T.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Robust, versatile and productive platform

Likeliness to Recommend

8 /10

What differentiates DocuWare from other similar products?

This is a solution that has a set of precious tools that allow an optimal management of the content of our organization. The ease of sharing, storing and accessing documents greatly enhances collaborative work. It stands out for the ease of use of its applications, creating documents, spreadsheets and presentations, it is very significantly easy and pleasant. It offers quick access to documents from anywhere and at any time.

What is your favorite aspect of this product?

It offers optimal cloud storage with easy access. The entire set of applications it provides is very easy to use. Automatic updates run perfectly. The functions for creating spreadsheets are excellent. It facilitates the exchange of email and helps to manage pending tasks. Team communication is an aspect to highlight, due to the connectivity it offers to exchange information when desired. It significantly improves workflow and creates a more collaborative work environment.

What do you dislike most about this product?

Honestly there is very little to dislike about this fabulous tool, the only thing I can mention is the cost of the plans.

What recommendations would you give to someone considering this product?

DocuWare is a powerful, versatile and flexible solution that significantly improves our workflow, allowing us to optimally manage our content and greatly improve productivity. I recommend its implementation.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Respectful

David N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very intuitive platform for document management.

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Overall, my experience with DocuWare has been amazing since it allows me to manage my documents with ease. It is an amazing and powerful platform that provides high security for your documents. I like the fact that it is easy and simple to install, set up and get started with.

What is your favorite aspect of this product?

What i like most about DocuWare is its usability, simplicity and flexibility. It is absolutely easy and simple to install and learn. It allows you to safely store your sensitive documents in the cloud. I like availability of customer support team, very helpful and reliable always.

What do you dislike most about this product?

DocuWare is a very secure application for document management. I don't have anything to mention as a complain.

What recommendations would you give to someone considering this product?

I recommend DocuWare for document management. It is safe, secure and reliable.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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