DocuWare Logo Award Winner Product Badge
DocuWare Logo Award Winner Product Badge
DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Reviews

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Effortless document management with DocuWare

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare's extensive document management capabilities set it apart, and its easy integration with different business processes further increases its appeal. It stands out from competing document management solutions with its intuitive user interface, secure document storage, and sophisticated workflow automation. With its flexible features, DocuWare meets the varied demands of businesses, unlike generic solutions.

What is your favorite aspect of this product?

In my opinion, intelligent process automation is the jewel of DocuWare. From capture to approval, streamlining document-centric processes greatly improves efficiency. Secure storage, streamlined collaboration, and fast document retrieval are all benefits of a central repository.

What do you dislike most about this product?

Although DocuWare has many useful capabilities, customers who are not used to complex document management systems may find the initial setup and customization a bit daunting. One way to streamline the onboarding process is to provide better tools or tutorials.

What recommendations would you give to someone considering this product?

In terms of advanced workflow automation and a powerful document management system, DocuWare is a great option for businesses. Spend some time learning about the platform's customization options and make sure your team's needs are in line with the many capabilities that DocuWare offers.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Dhruv V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

great product

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Docuware has been way better than any other because of it's easy to usability and adabtability.

What is your favorite aspect of this product?

I personally love the user experience this platform provide, I mean it's so easy to use and smooth.

What do you dislike most about this product?

none to dislke.

What recommendations would you give to someone considering this product?

Highly recommend this to everyone.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Kaitlyn W.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Docuware revolutionizes document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

The intuitive interface design is fantastic. Its sophisticated indexing ensures incredibly accurate capture and indexing. Once the workflow is configured, users and approvers can easily perform their work.

What is your favorite aspect of this product?

It is crucial that the platform can be adjusted to meet our specific requirements and that it can integrate with our existing systems. Everyone uses the system every day to do a lot of different things. We had no problems incorporating him into our company. Additionally, we can contact Support directly in case we encounter any problems.

What do you dislike most about this product?

The lack of solid offline support is the only drawback I can think of at the moment. The platform includes a mobile app, although working with documents offline can be a bit complicated at times. Very rarely does something like this happen.

What recommendations would you give to someone considering this product?

Among the many useful features of Docuware, I highly recommend forms. I have developed a series of forms, both internal and external to the company. In this way, we are able to collect customer information that is crucial to our success. Many parts of our business depend on these features and we are a medium-sized office equipment distributor.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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