What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Digital Signature
E-Signatures
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Workflow
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
DocuSign Reviews
Kayla j.
- Role: Human Resources
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Nov 2023
Dopcusign - Redefining Signatures
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign's robust security features and global acceptance.
What is your favorite aspect of this product?
Creating templates for frequently used documents, such as confidentiality agreements, streamlined our document workflow significantly.
What do you dislike most about this product?
Does not link directly with Google Drive or Sharepoint.
What recommendations would you give to someone considering this product?
The secret is to focus on creating your industry-specific templates and workflows.
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Transparent
Aasish S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2023
Likeliness to Recommend
What differentiates DocuSign from other similar products?
User experience.
What recommendations would you give to someone considering this product?
Very user-friendly and gets the job done.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cindy H.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2023
Easy Way to Sign and Seal Deals
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign offers a variety of security features, such as two-factor authentication and audit trails, to protect your data
What is your favorite aspect of this product?
It's very simple to send a document for signature, and the signing process is just as easy. DocuSign also offers a variety of features to help you manage your signing process, such as templates and reminders
What do you dislike most about this product?
It does not have the ability to track the progress of document signing across multiple teams and departments
What recommendations would you give to someone considering this product?
If you're considering using DocuSign, I recommend first taking advantage of their free trial. This will give you a chance to try out the platform and see if it's right
Pros
- Fair
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Under Delivered