What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Digital Signature
E-Signatures
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Workflow
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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DocuSign Reviews
Sarah S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Easy to use alternative to wet signatures
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Docusign is an easy solution to wet signatures. It is set apart by it's ease of use and minimal requirements on the recipients end - no downloading apps or software just to sign a document!
What is your favorite aspect of this product?
My favourite aspect of using Docusign is the simplicity when uploading and preparing documents to be sent for signatures.
What do you dislike most about this product?
The cost is quite high if multiple users are needed,
What recommendations would you give to someone considering this product?
Docusign offer trials, so use it and see if it is a good fir for your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shivan y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Electronic signature is easy.
Likeliness to Recommend
What is your favorite aspect of this product?
DocuSign is easy to use while signing on pdf document.
What recommendations would you give to someone considering this product?
DocuSign gives summarize of details.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Rateb J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2024
Relentless Innovation!
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I think it's Docusign's commitment to security
What is your favorite aspect of this product?
simplicity of the signing process is my favorite aspect. DocuSign streamlines complex approval workflows into a straightforward, user-friendly experience
What do you dislike most about this product?
It faces challenges with highly complex contract structures.
What recommendations would you give to someone considering this product?
A total bargain. Leverage the platform's simplicity for streamlined approval processes.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service