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What is Document Locator?
Document Locator is centralized document management software that combines the ease of Windows-integration with the added flexibility of Web browser access.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Document Locator?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Tracking
Searchability
Indexing and Classification
Security and Access Control
Check Out Check in
Document Sharing
Document Hosting
Version Control
Editor Functions
Metrics and Reporting
Publication Workflow
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Document Control by Document Locator
Document Locator Reviews
Wiltz C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2020
Ease of Implementation - A Happy HR Team
Likeliness to Recommend
What differentiates Document Locator from other similar products?
My experience is from the IT Implementation angle - I found the process of setup to be VERY well-organized. To me this was different from many other products that involve extensive time working with a vendor to adjust and prepare. I was able to use the instructions verbatim and successfully set up as needed.
What is your favorite aspect of this product?
I am most thrilled that my HR department is so happy. Implementation to their PC was well documented, and simple. Comments from the HR teammates has been that the product is intuitive and worked well within their processes. I have also been impressed with the willingness to customize the app to internal needs.
What do you dislike most about this product?
Our experience has been all positive, so I would have nothing negative in my experience to report. In fact, I took steps to demonstrate the product to our other divisions based on the positive experience
What recommendations would you give to someone considering this product?
Spend a few minutes with the end-user to see how they are using it. With the availability of customization you do NOT have to adjust yourself to fit the product - the team with DocumentLocator has been willing and able to adjust the product to OUR needs. By talking with others using the product you can learn more how it will fit in your environment.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
SABRINA H.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2020
Made our AP Process extremely efficient
Likeliness to Recommend
What differentiates Document Locator from other similar products?
Based on the other paperless invoice solutions we looked at Document Locator was the most able to customize and fit all of out needs. They also came recommended to us by our IT consultants.
What is your favorite aspect of this product?
When I hear my accounting staff phrase how it has made their job easier. There is no way they we would have been able to transition into working from home during covid if we hadn't become paperless with DL a few years ago. Searching for invoices in our paper files use to be everyone's least favorite job and now it takes 2 seconds to pull up an invoice. This has improved our vendor relations and also the efficiencies of our audits. I also appreciate how customizable it is & that we can use the workflow feature for a number of our tasks.
What do you dislike most about this product?
We don't have an IT department at our company so most of the tech questions/ customization requests come to me since I'm the one who founds/implemented the software for our team. Columbia Softs tech support has always been incredible helpful to me we just need to train our IT consultants to help with it more so it doesn't fall on me.
What recommendations would you give to someone considering this product?
If you want to use DL to replace paper invoices do it! Make sure to take time to think through your processes & how to profile & set up your folders but once you're set up you will be really happy with how it works.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation
- Charges for Enhancements
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Good value; you get used to the shortcomings
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Efficient Service
Cons
- Slower Product Innovation
- Under Delivered
