Dayforce Customer Reviews 2024

Dayforce

8.2 /10

87 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Talent Management category

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2023 Emotional Footprint Champion

Latest Award, 2023

2 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Conflict Resolution

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

84 Likeliness to Recommend

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Continually Improving Product
Fair
Reliable

Cons

Less Effective Service
Under Delivered

Feature Ratings

Average 81

Onboarding Offboarding

Performance Management

Collaboration

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Wellness

Succession Planning

Vendor Capability Ratings

Average 77

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Payroll

Score 8.2

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Benefits Administration

Score 8.0

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Dayforce Reviews

Role: Human Resources
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Great self-service for end users.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Helps Innovate

Cons

Charges for Enhancements
Less Efficient Service
Vendor Friendly Policies

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Lots of configurability!

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Fair
Appreciates Incumbent Status
Reliable

Cons

Security Frustrates
Less Effective Service
Wastes Time

Role: Human Resources
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2023

User Friendly for Support Staff

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Effective Service
Caring
Saves Time

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Dayforce Ratings

84 Likeliness to Recommend

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Compensation Management Software provides ability to track and measure employee compensation

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Career Pathing Ability to map and communicate standard employee career paths.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Wellness Ability to track and manage employee wellness programs and their usage

Succession Planning Software contains employee succession planning functionality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Payroll

Benefits Administration

Dayforce Reviews

Great self-service for end users.

Likeliness to Recommend

Pros

Cons

Lots of configurability!

Likeliness to Recommend

Pros

Cons

User Friendly for Support Staff

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Onboarding Offboarding

Performance Management

Collaboration

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Wellness

Succession Planning

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support