Datadog Customer Reviews 2024

Datadog

8.3 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

4% Negative

8% Neutral

88% Positive

Pros

Performance Enhancing
Fair
Efficient Service
Caring

Feature Ratings

Average 83

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

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Network Monitoring - Enterprise

Score 8.6

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Application Performance Management - Enterprise

Score 8.1

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AIOps

Score 7.4

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Datadog Reviews

Randhir T.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Best monitoring solution for apps and infra.

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Support and service customization Easy to integrate.

What is your favorite aspect of this product?

Dashboard UI. Alert and notifications. support of slack, SMS, email notification, and teams too. many predefined matrics availability.

What do you dislike most about this product?

Nothing to dislike. They are doing good in there domains.

What recommendations would you give to someone considering this product?

Best monitoring solution if you are looking for these things: Infrastructure monitoring like API, server, Endpoint, and user activity and live status of TCP request.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cira G.

Role: Industry Specific Role
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

My Experience With Datadog

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

What makes Datadog unique are its many features when it comes to monitoring and IoT management

What is your favorite aspect of this product?

Using Datadog is easy and the software is affordable besides being a resourceful solution

What do you dislike most about this product?

No issues as it has been very effective in all system management

What recommendations would you give to someone considering this product?

I highly recommend Datadog as it has been great. It is seamless to use and offers great system management features too.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Theodore S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Custom dashboards of all accumulated data

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

works great for tracking and monitoring our entire infrastructure, the log flow is much better than the same features of similar products as datadog collects and centralizes all AWS data in one easy to understand dashboard.

What is your favorite aspect of this product?

We like how fast and efficient it is we use it to monitor our infrastructure, such as servers, containers, processes, storage status, Manages in real time the inactivity of various resources, does a good Network Mapping, allows us to identify errors, performs Monitoring of APM.

What do you dislike most about this product?

The learning curve is not easy for those who are not used to this type of solution. Documentation is missing in some places.

What recommendations would you give to someone considering this product?

it's much better to use it for monitoring and alerting capability than anything else I can remember seeing before we started using Datadog

Pros

Enables Productivity
Effective Service
Caring
Saves Time

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Patching Automation The automated deployment and installation of server patches

Storage Monitoring Monitor storage performance and capacity.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Application Performance Management - Enterprise

AIOps

Datadog Reviews

Randhir T.

Best monitoring solution for apps and infra.

Likeliness to Recommend

Pros

Cira G.

My Experience With Datadog

Likeliness to Recommend

Pros

Theodore S.

Custom dashboards of all accumulated data

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support