Datadog Customer Reviews 2024

Datadog

8.3 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

4% Negative

7% Neutral

89% Positive

Pros

Performance Enhancing
Fair
Efficient Service
Caring

Feature Ratings

Average 83

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Vendor Support

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Datadog Reviews

Nitiish C.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

One monitoring tool addresses multiple requirement

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

the capability to support multiple platforms like cloud, on-prem, applications, microservices etc, makes it a great tool to use

What is your favorite aspect of this product?

Dashboards, synthetic monitoring is a great value addition of the tool

What do you dislike most about this product?

nothing i dislike about the product

What recommendations would you give to someone considering this product?

Datadog offers free tier to understand the functionalities. One can benefit using free tier before they start the commercial version

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Buddhi Pratap M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Much more than just logging

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Easy to use and implement. Vendor support is great

What is your favorite aspect of this product?

I was impressed with the integrations part of DataDog. Our main goal was to centralize activity and audit logs of critical systems in our organization. We were able to integrate most of our systems in a matter of hours: JumpCloud, Gsuite, Azure, Google Cloud Platform, Auth0 and more. The instructions were easy to follow, and an integration usually takes only a few minutes.

What do you dislike most about this product?

Easy to use, but a bit pricey and the billing is just horrible. Log parsing could be improved. The logging format is not standard across machines when you have multiple devices with different OS. If you want standardization, you must set up pipelines to ingest and parse the logs, which I found a bit tedious.

What recommendations would you give to someone considering this product?

Ask the vendor for more Training/ learning videos.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Inspires Innovation

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2023

A good data tracking tool with amazing features

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Efficient Service
Saves Time
Altruistic

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Patching Automation The automated deployment and installation of server patches

Storage Monitoring Monitor storage performance and capacity.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

AIOps

Application Performance Management - Enterprise

Datadog Reviews

Nitiish C.

One monitoring tool addresses multiple requirement

Likeliness to Recommend

Pros

Buddhi Pratap M.

Much more than just logging

Likeliness to Recommend

Pros

A good data tracking tool with amazing features

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Vendor Support