What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Respectful
- Reliable
- Security Protects
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Receipt Image Submission
Expense Detail Tracking
Single Sign-On (SSO)
Expense Policy Aware
Approval Workflow
Optical Character Recognition
Expense Itemization
Desktop Browser Support
Travel Profile
Travel and Accommodation Booking
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Implementation
Vendor Support
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Decent experience with SAP Concur!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
SAP concur is a primary portal in our organization to track for the various expenses. it has many unique feature which make SAP concur different from other software of similar category. The Image Receipt recognization feature using AI is just best, we uplaod the expense receipt and it automatically reads all the information by iteslf.
What is your favorite aspect of this product?
The Best part of SAP Concur was their Mobile App support and Allowing users to mark the expense in multiple currencies. Organizations can easily customize the approval workflow which runs behind the scene and make it according to the need.
What do you dislike most about this product?
The only dislike i have is they are still using the OLD Fashioned User interface like pop-up and alert kind of old stuff. we have modern user interface across the applications and we can definitely have modern look and feel for SAP Concur as well.
What recommendations would you give to someone considering this product?
I would highly recommend SAP concur for Expnse management, it is secure and support Single sign features as well.
Pros
- Inspires Innovation
- Altruistic
- Security Protects
- Reliable
Ryan G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Concur is easy to use but time consuming.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It keeps it to strictly expenses and doesn't include any other bulk features. It's easy to use. User friendly.
What is your favorite aspect of this product?
It helps me keep organized with multiple project expenses
What do you dislike most about this product?
Attaching receipts can be slow, sometimes some fields can be autopopulated that currently are not being autopopulated. Sometimes the program flags duplicate entries as warnings that have to be cancelled out, even though they are seperate transactions.
What recommendations would you give to someone considering this product?
It's easy to use. Using both the app and web version in combination is very efficient for entering receipts then taking pictures of them. It helps you manage multiple project expenses with ease.
Pros
- Security Protects
- Trustworthy
- Fair
- Acts with Integrity
Cons
- Slower Product Innovation
- Charges for Enhancements
Nathan S.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Easy to use after first experience
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
features and capabilities that surpass expectations
What is your favorite aspect of this product?
approval being imbedded in the process and expense categorizing
What do you dislike most about this product?
the features may be a little too much to navigate at times
What recommendations would you give to someone considering this product?
a slightly more simplified end user approach
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity