Cisco Meraki
8.3 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

85 Likeliness to Recommend

94 Plan to Renew

6
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative
5% Neutral
93% Positive

Pros

  • Unique Features
  • Respectful
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 83

Simple Administration

88

Multiple Connection Type Support

86

Ease of Troubleshooting

86

Flexible Deployment

84

Adaptive Traffic

84

Load Sharing

83

SD-WAN Security

83

Application Optimization

82

Quality of Service

80

Resilience

79

Dynamic Routing

76

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Ease of Implementation

86

Quality of Features

85

Business Value Created

85

Ease of IT Administration

84

Vendor Support

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Ease of Customization

81

Breadth of Features

80

Cisco Meraki Reviews

Payal N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Product

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Its unique features

What is your favorite aspect of this product?

there are a lot

What do you dislike most about this product?

Troubleshooting issues

What recommendations would you give to someone considering this product?

Must buy this

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Ravi Kiran N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use and cost effective

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Cost is the major advantage of Cisco Meraki compared to other products. Ease of use is another plus.

What is your favorite aspect of this product?

Ease of use and cost

What do you dislike most about this product?

Scalability of the solution and design considerations are major drawbacks

What recommendations would you give to someone considering this product?

For non-complicated infrastructures, Cisco Meraki is best solution that comes with less price but decent SDWAN functionalities

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Transparent

Farjana L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Cisco Meraki is an incredible WLAN product.

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

The installation of Cisco Meraki is straightforward. Each device is ready to use within minutes of signing into the Meraki website. The same product controls On-premises and remote hardware, but we make rapid changes that set us apart from the competition. Through a single portal/website, it is simple to manage wireless switches/access points for multiple locations. With our "template," it is also simple to expand to new locations. When it connects to the network, it downloads the configuration. It keeps track of our devices and sends replacements quickly.

What is your favorite aspect of this product?

Cisco Meraki is the central hub that allows us to manage our devices through a web-based interface. We use it to protect our network and provide access to Wi-Fi. It is the best product because of its simplicity in deployment and monitoring. A feature that allows it to control the network remotely. Meraki is the firewall and VPN for our internal network. It is effortless to use and configure. It's easy to integrate and secure.

What do you dislike most about this product?

Meraki TAC must improve its customer service because it cannot troubleshoot specific issues. It's difficult for the client to figure out what's wrong because debug commands aren't accessible. Meraki does not allow us to download and restore a specific device's settings.

What recommendations would you give to someone considering this product?

Meraki is an excellent solution for businesses with multiple locations. Its layout is user-friendly, and the product itself is exceptionally long-lasting in terms of quality. Simple to use, it's a good choice for business clients.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

Cons

  • Vendor Friendly Policies