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Cisco Meraki

8.9 / 10
Category

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

92 Likeliness to Recommend

Up 2
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Client Friendly Policies

Feature Ratings

Average 85

Single Pane of Glass

88

Expense Management

86

Integration with ITSM and ITAM Tools

86

Location Services

86

Device Management and Security

85

Application Management

85

Content Management

81

Vendor Capability Ratings

Average 87

Quality of Features

92

Ease of Implementation

91

Business Value Created

90

Breadth of Features

89

Ease of IT Administration

89

Vendor Support

88

Usability and Intuitiveness

88

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Cisco Meraki Reviews

Derek A.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great toolset but pricey

Likeliness to Recommend

10 / 10

What differentiates Cisco Meraki from other similar products?

Great toolset, ease of use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The cost is quite high

What recommendations would you give to someone considering this product?

Spend time on the configuration early

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan C.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Best Product and never looked back

Likeliness to Recommend

10 / 10

What differentiates Cisco Meraki from other similar products?

The easiest solution with the simplest GUI, i love using this system due to the ease. I am able to control everything within one portal with touchless setups and makes life super easy with this.

What is your favorite aspect of this product?

VPN, VPN Tunneling, Firewall, SD-Wan with their hardware i am able to load balence about 5 gbs

What do you dislike most about this product?

sometimes getting the unit to boot and connected to the internet becomes a bit tricky. but once connected directly to it, it works like a charm

What recommendations would you give to someone considering this product?

Worth replacing the system you currently have, startup cost will be high but in the long term this will save you lots of time and management for future technicians that get on your environment

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Blake R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Very easy to use!

Likeliness to Recommend

10 / 10

What differentiates Cisco Meraki from other similar products?

Single pane of glass that includes infrastructure and MDM.

What is your favorite aspect of this product?

Ability to manage multiple network and organisations from the one dashboard login

What do you dislike most about this product?

MacOS and Windows features are lagging, Jamf certainly has more MaCOS features than systems manager

What recommendations would you give to someone considering this product?

Trial the product and make sure it fits your needs.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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