Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Cisco Meraki
8.1 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the Enterprise Mobile Management category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 87

Integration with ITSM and ITAM Tools

92

Expense Management

91

Mobile Productivity

91

Mobile Device Management

89

Location Services

88

Content Management

87

Single Pane of Glass

86

Reporting

85

User Privacy

85

Application Management

85

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Product Strategy and Rate of Improvement

88

Ease of IT Administration

88

Quality of Features

87

Business Value Created

87

Usability and Intuitiveness

85

Vendor Support

85

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

81

Availability and Quality of Training

81

Cisco Meraki Reviews

José Antonio P.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to manage your IT network

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

The fact that the management is via the cloud is the main differentiator with other products, the easy of implementation and troubleshooting, tha multiple options of reporting that the solution has incorporated.

What is your favorite aspect of this product?

The availability to connect a device and have the configuration alredy loaded to have a way of plug and play technologie, is fantastic

What do you dislike most about this product?

Nothing to dislike about meraki products, recently I have to move some licences from a old dashboard to a new one and the support providec was fantastic.

What recommendations would you give to someone considering this product?

The best decition you can make is to have your devices managed via the meraki cloud, it gives you more access anywhere to check the status of your network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sheraz A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

You can never go wrong with Meraki

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

Ease of implementation and less administration.

What is your favorite aspect of this product?

Less efforts in administration of day to day activities.

What do you dislike most about this product?

Licensing and the was it is imposed.

What recommendations would you give to someone considering this product?

If license expired, Meraki will stop services on you rightaway

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowtham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

IT Guys Life becomes simpler with Meraki

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

Single pane of glass for every Meraki product which eases the IT person's life. Easy to manage and implement

What is your favorite aspect of this product?

Endpoint management with full controls, Easy implementation with few clicks

What do you dislike most about this product?

Licensing is a bit expensive.

What recommendations would you give to someone considering this product?

Once the license is over all services will stop working. Better if we could keep some very base services running when the license expires.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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