What is Cisco Meraki?
Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCisco Meraki Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cisco Meraki.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Meraki?
Pros
- Fair
- Reliable
- Trustworthy
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Expense Management
Mobile Productivity
Single Pane of Glass
Mobile Device Management
Location Services
Content Management
Reporting
Application Management
Integration with ITSM and ITAM Tools
User Privacy
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Also Featured in...
Cisco Meraki Reviews
Saby E.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2021
fantastic, love it.
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
secure and trusted by many and simple licensing model that works.
What is your favorite aspect of this product?
deployed in minutes.
What do you dislike most about this product?
requires more skill and time to accomplish.
What recommendations would you give to someone considering this product?
cisco provides a larger selection of available access points. This allows you to select the perfect device for your particular deployment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andy T.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Dec 2020
The best MDM solution across all platforms
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
From our testing it did the best job of managing several different operating systems. We needed to manage Mac, ioS, Android, and Windows and this did the best job. Installation and use are very simple.
What is your favorite aspect of this product?
Just the amount of data that you can see on every device is outstanding. Most of the information we could ever need to reference is easily available and searchable.
What do you dislike most about this product?
Some of the features can be slightly glitchy on occasion. In that case, a reisntall of the agent can help or support can help most of the time.
What recommendations would you give to someone considering this product?
I would recommend playing around with it a lot and testing every aspect you can on a handful of devices before deploying it companywide. It's not particularly difficult, there are just a lot of features to wrap your head around and make sure that you fully understand.
Pros
- Unique Features
- Saves Time
- Respectful
- Client Friendly Policies
Rob E. M.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2020
Okay product for the price.
Likeliness to Recommend
What differentiates Cisco Meraki from other similar products?
The cost is relatively cheap compared to other products, but the features are lacking compared to some of the more expensive competitors. Geared more towards Apple products.
What is your favorite aspect of this product?
Easy integration with iOS.
What do you dislike most about this product?
Compatibility with Android and Chrome OS requires more steps than iOS.
What recommendations would you give to someone considering this product?
Do your homework. Make sure this has the features you are looking for to support the environment you work in.
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time