What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Transparent
- Effective Service
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
Search
File Sharing Collaboration
Cross Platform Support
Granular Access Management
Document Collaboration
Integration With Productivity Tools
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Cisco Jabber Reviews
Eric S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Business communication tool that is safe
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
While we were recording genuine Cisco IP equipment, we needed a virtual appliance at pandemic conditions. While using Cisco Jabber, we can keep producing voice messages of our personnel's phones using a range less recording strategy.
What is your favorite aspect of this product?
Cisco Jabber interactions are private, giving it an effective tool for cooperation. The company's simple and easy-to-use structure makes it easy for newcomers to learn and needs little time towards becoming accustomed with the software for seamless talks. Perhaps one of the most effective options is to redirect Jabber calls to a personal cell phone number.
What do you dislike most about this product?
Jabber regularly updates and gets stuck, leading it to slow and then having to wait for that to be updated prior using the application, which takes ages. The Jabber sign on the computer is persistent, and it periodically interacts with our activities on the screen, resulting in delay.
What recommendations would you give to someone considering this product?
Cisco Jabber is one of Cisco's high-quality services. It is simple to incorporate into a company environment, and Cisco's support team has been well-educated and effective of giving essential help.
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
Sovinga W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Business Collaboration Made Is With Cisco Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
What makes Cisco Jabber unique is mobility. It's always available whenever you need it making it a great business communication software. Besides instant messaging, the software also makes video conferencing easy.
What is your favorite aspect of this product?
Using Cisco Jabber is easy. The software is one of the most affordable. The software is multi-purpose - handle both messaging and conferencing. The software is easy to use
What do you dislike most about this product?
No hurdles experienced for the time I have used Cisco Jabber.
What recommendations would you give to someone considering this product?
For business collaboration, I recommend Cisco Jabber. It's affordable, available for all devices and is multi-purpose too.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Respectful
Holirca Denisa S.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Safe professional communication tool
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber conversations are confidential, making it an excellent collaboration tool. The product's convenient and straightforward design makes it quickly adaptable for newbies and requires less time to become acquainted with the program for smooth conversations. One of its greatest solutions is to route calls from Jabber to a private phone line.
What is your favorite aspect of this product?
We required a softphone under pandemic settings as we were capturing actual Cisco IP devices. We may continue to create voice recordings of our personnel' devices like a span less recording approach while utilizing Cisco Jabber.
What do you dislike most about this product?
Jabber frequently refreshes and becomes stuck, causing it to lag while using and necessitate waiting for it to be refreshed before using the program, which normally consumes a long time. The Jabber symbol on desktop is permanent, which occasionally interferes with our interactions on the display, producing latency.
What recommendations would you give to someone considering this product?
Cisco Jabber is among Cisco's quality products. One can easily integrate it in business setting, plus Cisco's support staff is well-educated and capable of providing necessary assistance.
Pros
- Effective Service
- Respectful
- Generous Negotitation
- Continually Improving Product