ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

Filter By

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Abel B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

friendly to use, flexible user friendly

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

chat GPT have been so flexible ad user friendly to use, our organization have been using it to do alot of work that got simplified for us

What is your favorite aspect of this product?

fexiblity and user friendly interface

What do you dislike most about this product?

inability to clear history on an account.

What recommendations would you give to someone considering this product?

chat GPT is a very good app to use, even if you are not good with yoyur pprompt

Pros

  • Saves Time
  • Altruistic
  • Transparent
  • Reliable

Philip E.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Incredible in its capability

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The simple GUI, the clarity and friendliness of the responses from the model. Its all head and shoulders over the competition.

What is your favorite aspect of this product?

The image generation is probably my most favorite, along with code generation.

What do you dislike most about this product?

Its sometimes a little forgetful, even in the context of the same chat. Variable performance depending on the time of day.

What recommendations would you give to someone considering this product?

Go for it! Its the finest product in its category.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Efficient Service

James E H.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

A must have for any forward-thiniking organization

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Chat GPT is a the first consumer facing AI application that I was made aware of. The opportunity that is presented from the software has just begun.

What is your favorite aspect of this product?

The speed of the application and the clean GUI.

What do you dislike most about this product?

There is so much to learn and the chat can become unorganized.

What recommendations would you give to someone considering this product?

Buy the product and play with it, soon this app will be as common place as Microsoft office applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular ChatGPT Comparisons