ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Multi-Language Support

83

Natural Language Generation

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Chad F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

It's open to anyone

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT can't generate Codes with images as others

What is your favorite aspect of this product?

It's good at generating basic code and also easily generates the format and content that can be used on Web page.

What do you dislike most about this product?

During code generation, it can't arrange code properly.

What recommendations would you give to someone considering this product?

Less coding skills are required to use it for coding.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Client's Interest First

Raymond A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Best AI , user friendly and has made life easy

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

These is an option for you to use it even when you are not subscribed to and still remains profitable

What is your favorite aspect of this product?

It answers all my questions currectly , all you need to do is to give it the right prompt and resource needed

What do you dislike most about this product?

cost and the fact that i cant speak to it instead of typing

What recommendations would you give to someone considering this product?

I want to be able to speak to it and the cost per month should be rduced

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sumit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

ChatGPT : A Smart and Versatile AI

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out with its natural conversations, versatile capabilities, and personalized responses. Its adaptability and upcoming features like memory and multimodal support set it apart from other AIs.

What is your favorite aspect of this product?

My favorite aspect is ChatGPT's ability to understand context and have natural, flowing conversations across many topics.

What do you dislike most about this product?

One limitation of ChatGPT is its inability to access real-time data or update information on its own.

What recommendations would you give to someone considering this product?

ChatGPT is great for text generation, brainstorming, and quick explanations, especially in writing and coding. However, it lacks real-time data access, so it's not suited for time-sensitive tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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