ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Rohith S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

New AI Evolved

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT is simpler to use and easy to understand about its features. Even though it has huge capabilities the user interface is simpler to understand.

What is your favorite aspect of this product?

Its core engine works very fast and responds quicker than other Natural language processing AI. It is easy to integrate with our tools. we have been using in our application which helps me a lot during code correction and providing the better approach of the code.

What do you dislike most about this product?

Sometimes it provides un relevant answers to users it provides a path but in the real time we cant able to find the path shown by ChatGPT so there will be some data inconsistency will be there.

What recommendations would you give to someone considering this product?

ChatGpt helps your company in many different aspects like analyzing your data , providing scalable solutions, and easily integrates with your systems.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Easy to Use. Solves all kinds of queries

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Faiz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

An incredible software

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Its ability to adapt to your tone of operation

What is your favorite aspect of this product?

It has a feature where I can make a phone call directly to the AI and makes it easier and faster than typing.

What do you dislike most about this product?

Lack of details on another platform's details

What recommendations would you give to someone considering this product?

He/she should make his/her own research when asking it about current affairs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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