What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Nero R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
The Coding Partner Every Developer Needs
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT can take messy and unoptimized code and turn it into a cleaner and working code
What is your favorite aspect of this product?
Provides ready made examples with frameworks like React, Django with extensive API and library knowledge
What do you dislike most about this product?
Solutions may be functional but not well optimized for SEO, speed or security
What recommendations would you give to someone considering this product?
If you're a professional developer and your considering to use ChatGPT, treat it as your coding assistant but not your replacement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhikant Pratap S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Aug 2025
Chatgpt is powerful tool for improve productivity.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
First of all chatgpt makes the different from other tools like claude AI , grok chat give response of the any prompt very concise and human understandable.
What is your favorite aspect of this product?
My favourite aspect of chatgpt is easy to use and I can use it for the coding related issue and write the email so it's save my time and improve my productivity.
What do you dislike most about this product?
I dislike most about chatgpt is that sometime chatgpt provides generic and repetitive responses and second os chatgpt not have the very latest realtime updates.
What recommendations would you give to someone considering this product?
My recommendation for anyone is that chatgpt improve your productivity for research, coding , content writing but always double check important fact.
Pros
- Inspires Innovation
- Fair
- Client's Interest First
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Esther A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Versatile AI Assistant That Enhances Productivity
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It delivers human-like, context-aware responses that adapt to different needs — from coding and business analytics to writing, research, and creative brainstorming
What is your favorite aspect of this product?
Its versatility. One tool handles multiple roles: writer, tutor, developer assistant, and idea generator.
What do you dislike most about this product?
Occasional inaccuracies — responses sometimes need fact-checking or deeper verification
What recommendations would you give to someone considering this product?
Adopt ChatGPT as a productivity and creativity booster, but pair it with human judgment when accuracy is critical.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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