What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Sourav K.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Nov 2025
n Intelligent, Reliable, and Constantly Improving
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT differentiates itself through exceptional natural language understanding, flexible use across multiple domains (coding, writing, research, and automation), and seamless integration capabilities. The continuous product updates and strong vendor reliability make it stand out from most alternatives.
What is your favorite aspect of this product?
Its ability to combine creativity, accuracy, and technical depth in a single interface. ChatGPT saves time, enhances productivity, and adapts to different use cases without complex setup or steep learning curves.
What do you dislike most about this product?
Occasional context loss during long conversations and limited access to certain advanced features without upgrading to higher-tier plans. Some integration workflows could also be simplified for non-technical users.
What recommendations would you give to someone considering this product?
Start with the free version to understand its capabilities, then upgrade to Plus or Team for professional use. Clearly define your use cases — ChatGPT excels when integrated into daily workflows for coding, writing, and analysis. Its value grows over time as you adapt it to your projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anshul D.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2025
Chat GPT is good but can be better
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Easy to use and reliable in most of the things where as other chatbots are good in some specific things only
What is your favorite aspect of this product?
Code Generation
What do you dislike most about this product?
Sometimes it forgets things and does not uses common sense
What recommendations would you give to someone considering this product?
Go for it but only when you can give it full context that what you need from it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Sachin B.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Oct 2025
Powerful AI Assistant for Everyday Work
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its unmatched conversational ability, ease of use and versatility across tasks—from coding and analysis to writing and ideation. Its consistent updates and rapid improvements make it far ahead of other AI tools.
What is your favorite aspect of this product?
I love how intuitive and responsive ChatGPT is. It helps me solve problems quickly, generate ideas and even handle complex data or business tasks in a very natural, human-like way.
What do you dislike most about this product?
Sometimes, responses can lack real-time accuracy or access to the latest data without web browsing. Handling large or complex files can also be slightly limited.
What recommendations would you give to someone considering this product?
Go for it if you want a powerful assistant for research, writing, coding or analysis. Learn how to use prompts effectively—it greatly enhances your results and productivity.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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