What is Bloomreach Engagement?
Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Engagement?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real Time Capabilities
Data Aggregation
CRM Integration
Behavioral Triggers
Data Security
Omnichannel Integration
Data Enrichment
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
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Bloomreach Engagement Reviews
Sam V.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Oct 2022
Great features, powerful tool.
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
You can customise all features whereas other similar products are less flexible with what you can do.
What is your favorite aspect of this product?
Customisation
What do you dislike most about this product?
Complicated platform, not so user-friendly when learning how to use it.
What recommendations would you give to someone considering this product?
Once you learn how to use it properly it's great.
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Unique Features