What is Bloomreach Engagement?
Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Engagement?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real Time Capabilities
Data Aggregation
CRM Integration
Behavioral Triggers
Data Security
Omnichannel Integration
Data Enrichment
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
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Bloomreach Engagement Reviews
VINISH LAZZAR V.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
Fantastic product with value to money.
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
Integration with its peers
What is your favorite aspect of this product?
Seamless integration
What do you dislike most about this product?
Nothing currently, fully satisfied.
What recommendations would you give to someone considering this product?
Keep the pace up
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Oct 2022
Fantastic AI based marketing automation platform
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rebecca R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Fantastic tool to use daily
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
We found this tool the most intuitive and complex for our needs and are thoroughly enjoying learning all the nuances.
What is your favorite aspect of this product?
I love being able to see real-time data and stats and the email builder is very easy to use
What do you dislike most about this product?
We are having an issue with our data but I am confident our CSM team will find the fix
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing